Support » Plugin: Yoast SEO » media gallery Won’t load with latest version

  • Resolved nicocaldo

    (@nicocaldo)



    With the latest version of the plugin I no more able to get access to media gallery in the grid view. It doesn’t load. if deactivate the plugin all is ok

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Michael Tina

    (@mikes41720)

    Hi,

    That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    nicocaldo

    (@nicocaldo)

    At the moment’ I can’t disable all the plugin and check if it’s all ok or not. The site must run during this period of the year.
    I have disabled YOAST and all works fine, re-activated and it appears this issue. It appeared when I have updated to 4.4.0 to 5.4.2
    Now with v6, the problem persists.
    POST https://thegroovecartel.com/wp-admin/admin-ajax.phpload-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,underscore,shortcode,backbone,wp-util,wp-backbone,media-models,moxiejs,pluploa&load[]=d,wp-plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.1:4 POST https://thegroovecartel.com/wp-admin/admin-ajax.php 500 (Internal Server Error)
    This is the error the console says (only when I try toload the media gallery)

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Can you please share the errors log of your website (you can find them at your host) here so that we can investigate this issue further?

    Plugin Support jerparx

    (@jerparx)

    Closed due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)
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