Support » Fixing WordPress » Media Files lost

  • STV

    (@nashakaratv)


    Hi,

    I have an extreme issue. My website completely collapsed last night and would not load up the admin area at all.

    After the problem has resolved itself it seems as though, all my Media files ( jpegs) have all vanished and now my website is left with nothing.

    Please can someone tell me if there is anyway to find all my images again, or is there a way to restore, as we have lost loads of views due to this problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    Forum Moderator

    That sounds like an issue at your hosts. Have you spoken to them about it?

    STV

    (@nashakaratv)

    Hi,

    no I have not contacted them, I presumed it was a wordpress error. It happened during the update of wordpress.

    Its strange because all the Images have been deleted, yet all the audio and video still remains on the content folder

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Media Files lost’ is closed to new replies.