• Resolved yipengcmp

    (@yipengcmp)


    Hi, recently i searched more info about my problem and I find out some people had the same issue with different plugin (but with the same function).
    The problem consisted in plugins that translate your site and also for the media files that people will load, with that setting the media result available only for one language.
    I tried to check it on my website and it was true, so I tried to deactivate the setting but it is not editable.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pierre Sylvestre

    (@strategio)

    Hi @yipengcmp,

    Did you already checked the WPML documentation about media translation?

    If you are stuck with this issue, I suggest that you open a ticket on the WPML support forum and provide your debug information so that we can quickly evaluate possible issues on your setup.

    Thanks,
    Pierre

    Thread Starter yipengcmp

    (@yipengcmp)

    I already checked the the documentation, but it hasn’t solved my issue.
    Hope you can help me here because I don’t have an account on WPML support forum.

    Attached I leave the debug information:

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Viewing 2 replies - 1 through 2 (of 2 total)
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