Media error: Format(s) not supported or source(s)

  • Resolved Giuseppe C.

    (@sitiwebagencyeu)


    6 years, 5 months ago

    In the area of the site header I integrated mp4 videos.
    This is possible because it is a function of the theme.
    The videos load and are perfectly visible.
    The problem is that searching for the site on google, the meta description of the pages are different from those set.
    The text that reads reports this error: Media error: Format(s) not supported or source(s) not found. Download File: https://www.sitiwebagency.eu/wp-content/uploads/2019/07/Home.mp4. 00:00.
    On some posts it is written that it depends on the htaccess file.
    Did anybody see the same mistakes?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    6 years, 5 months ago

    Google is displaying that as your meta description because technically the video is the first thing the googlebot encounters on the page, and the player is informing it to download the video because it can’t play the video, because it’s a bot.

    You’ll need to set a custom meta description, using a plugin like https://wordpress.org/plugins/wordpress-seo/

    Thread Starter Giuseppe C.

    (@sitiwebagencyeu)

    6 years, 5 months ago

    Thanks James, but I manage the SEO with Yaost and the meta descriptions are written correctly. In fact from the google performance audit the SEO laughs 100.

    Moderator James Huff

    (@macmanx)

    6 years, 5 months ago

    How long ago did you set the meta tags in Yoast? It can take Google a few days to a few weeks to index new information.

    If it’s been longer, I recommend asking at https://wordpress.org/support/plugin/wordpress-seo/ so the plugin’s developers and support community can help you with this.

    Thread Starter Giuseppe C.

    (@sitiwebagencyeu)

    6 years, 5 months ago

    Thank you so much James, for now i have tried creating rules no index google robots.txt for mp4 files

Viewing 4 replies - 1 through 4 (of 4 total)

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