Title: Media Button Last modified: August 21, 2016 --- # Media Button * [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/) * Won’t work today. Never had a problem before. I click on Add Media and nothing happens. So I go to Media on my dashboard and click on gallery and a box appears asking me if I want to leave the page. When I finally get into my library and click on picture and click on the word “attach” a box opens up with the list of my blogs, but it is all in gray and when I try to click on the post, it closes. I rebooted my computer. I re-installed Word Press 3.6.1 and nothing works. * I’ve apologized to my readers for no pictures tomorrow. Viewing 14 replies - 1 through 14 (of 14 total) * [bemdesign](https://wordpress.org/support/users/bemdesign/) * (@bemdesign) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224799) * Is the server out of disk space? Are there any error messages in your browser? Is your host locking down permissions on the server? * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224824) * Plenty of disk space. no error messages that I’ve seen. If the host was, than I suspect nothing would work. But I was able to prepare a new post with links and schedule the date, use tags, etc. Only the media button won’t work. * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224867) * Now I can’t get a graph for my Slimstat plugin. No matter what I do on my dashboard I’m asked if I want to leave this page and then to get to the item, say media, I get thrown out of my blog site and have to re-open it. It’s driving me nuts. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224868) * Have you tried deactivating ALL plugins and switching to the default theme? * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224869) * I use the default theme, but I have not deactivated all plugins. I hate the thought of having to reinstall them and follow the directions in my book WordPress for Beginners. I’m so non-computer friendly. I almost regret starting a blog. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224870) * Try deactivating just Jet Pack. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224871) * Deactivating isn’t deleting them. You can click deactivate on each plugin. * But first, have you tried clearing your browser cache and cookies or tried another browser? * FWIW, lots of people start out where you are and learn as they go. You can too! * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224872) * I deactivated all plugins. but to do so, I had to leave my site and start a new page. Now I’ll save to sign in again to open my site. no matter what I click on I get thrown out of my site. the problems keep compounding. Be back in a second * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224873) * Back in. when I click on Add Media nothing happens. * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224874) * I don’t know hoe to clean browser cache. Also when I signed in yesterday, I was told to update internet explorer to 11, but I only use windows 7 not 8 * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224876) * > no matter what I click on I get thrown out of my site. the problems keep compounding. * You’ll need to use FTP or Cpanel to access your site files and rename the plugins folder – you can find it here: * ``` wp-content plugins.HOLD ``` * Ask your hosting company for help if you aren’t familiar with using FTP or Cpanel– those are not part of WP – but a way to access files on a remote server. See also: * [http://codex.wordpress.org/FTP_Clients](http://codex.wordpress.org/FTP_Clients) * BTW, try downloading and using Firefox or Chrome – they are much better browsers for web work. * Thread Starter [grwinscott](https://wordpress.org/support/users/grwinscott/) * (@grwinscott) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224877) * I give up. Is there an expert I can hire to come to my house and fix all the problems? I live in Orange county California. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224878) * You can post a job listing here: * [http://jobs.wordpress.net](http://jobs.wordpress.net) * You might also want to consider using WordPress.COM to host your site – as that does not require back-end set-up and maintenance, though there are trade-offs on what you can do on a WP.COM site – see: * [http://en.support.wordpress.com/com-vs-org/](http://en.support.wordpress.com/com-vs-org/) * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224879) * Also, the [forum guidelines](http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay) require that we close threads once they get onto hiring someone – nothing personal, they just attract too much spam. If you want further help, please feel free to open a new thread and include a link to this one if relevant :). Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Media Button’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 14 replies * 4 participants * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/) * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/media-button/#post-4224879) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics