Support » Plugin: SiteGround Security » McAfee sales/marketing ploy to sell protection?

  • The Siteground security plugin continues to report my site as unsafe with McAfee’s web black listing. Warns of PUP’s (potentially unwanted programs). In my view this is a marketing scam to try and get users to purchase the license. I have a paid licensed version of Akismet running on my site and Wordfence free version, both of which report the site as in good health. The site was only installed in the past week or so using Siteground’s own tools, and the ONLY thing I have added was the Divi theme from Elegant Themes. It may be that McAfee detects this as some kind of suspicious code or something and if so that’s rubbish. And of course, there is no actual detail around the warning other than my site is “not as secure as it should be” (insert you need to buy our license here)!!!!!! Pretty sure this is a Sales/Marketing ploy to get people to purchase their protection, very disappointing indeed! If there is a genuine risk why not provide details on the scan instead of a cryptic message to scare people into buying the service?

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  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    That should be a McAfee review since they are the ones with the false positive checks. If it’s a marketing ploy then it’s one to sell their premium feature. I am afraid there isn’t anything we can do about it. I would recommend getting a better antivirus application anyway.

    Our plugin is completely free and there is no premium version of it…

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    Moderator note: I don’t think it’s a fair review because it’s a “blame the messenger” thing and it’s really more for support, so I’m moving it over to support from reviews.

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