MC4WP error submitting form

  • Resolved felipeseo

    (@felipeseo)


    1 year, 1 month ago

    Hello, I have created my form in the plugin, I have the plugin connected to mailchimp, but when I send an email through the form the system says Wow! Something has gone wrong. Please try again later

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Lap

    (@lapzor)

    1 year, 1 month ago

    Please see https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
    If that doesn’t solve the issue for you, please let me know what you see in the log on MC4WP  > Other.

    Thanks!

    Thread Starter felipeseo

    (@felipeseo)

    1 year, 1 month ago

    Hello, indeed there I could see the error, it says that it is because I have to enter the birthday field, but I do not want to enter this field, but the field says that it is mandatory, how can I remove this obligation?

    Plugin Contributor Lap

    (@lapzor)

    1 year, 1 month ago

    Hi,

    You can change that in the field settings under audience settings under Field settings.

    The steps are explained on the page I linked above, under the heading “Check your Mailchimp settings”

    Hope that helps. If you have any questions, please let me know!

    Thread Starter felipeseo

    (@felipeseo)

    1 year, 1 month ago

    Thanks, I was able to solve it, now I’m faced with the style.
    Can you create this form from the plugin with the proper style so it doesn’t overflow?

    https://app.screencast.com/GDfpu5LgMGkLY

    • This reply was modified 1 year, 1 month ago by felipeseo. Reason: incomplete
    Plugin Contributor Lap

    (@lapzor)

    1 year ago

    I think that overflow is an issue in your theme not really related to our form. But if you share a link to where we can see the form on your site e may be able to give you some custom CSS code to fix it. Alternatively you can ask your theme developer to fix it in their next theme update.

    Kind regards,

    butro14

    (@butro14)

    1 year ago

    Hello,

    I hope I’ve come to the right place. I have the same problem as “felipeseo”. The connection to Mailchimp is ok, I have renamed my fields as in the Mailchimp description.
    I have 3 text fields and a radio group with 5 choices. I don’t know what else I can do to solve this problem. Does anyone have any idea what else I can do?

    Here my custom form code:

    <p>
      <input type="email" name="EMAIL" placeholder="Ihre E-Mail-Adresse" required class="fields_floating" />
      <input type="text" name="MERGE1" placeholder="Ihre Vorname" required class="fields_floating" />
      <input type="text" name="MERGE2" placeholder="Ihre Nachname" required class="fields_floating" />
</p>
<p class="__label_text_color">
<label class="__txt_size_extra">Ich wohne in / bin: </label>
  <input type="radio" name="MERGE3" placeholder="Einfamilienhaus" required /> <label class="__label_position">EFH</label>
  <input type="radio" name="MERGE3" placeholder="Mehrfamilienhaus" required /> <label class="__label_position">MFH</label>
  <input type="radio" name="MERGE3" placeholder="Gewerbe" required /> <label class="__label_position">GEWERBE</label>
  <input type="radio" name="MERGE3" placeholder="Handwerker" required /> <label class="__label_position">HANDWERKER</label>
  <input type="radio" name="MERGE3" placeholder="Investor" required /> <label class="__label_position">INVESTOR</label>
</p>
<p class="__label_text_color">
<label>Datenschutz:<br>
Wenn Sie das Formular absenden, erklären Sie sich damit einverstanden, dass Ihre persönlichen Daten zum Zweck der Zusendung eines E-Mail-Newsletters mit Informationen über die Angebote von equatronic verwendet werden. Ihre Daten werden ausschließlich zur Versendung des Newsletters verwendet und nur an unseren E-Mail Marketing-Dienstleister weitergegeben. Sie können Ihre Einwilligung jederzeit widerrufen.
</label>
</p> 
<p>
	<input type="submit" style="border:none;" value="Registrieren" />
</p>

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    1 year ago

    Hey @butro14,

    Please create a new support topic. Also, when you create one, please share any debug log from the “MC4WP > Others” screen.

    butro14

    (@butro14)

    1 year ago

    Hello,

    thank you very much, the question has been resolved for me. I have found another way without the MC4WP plugin. I put the form code in an html block and took the header data from a Mailchimp pre-form and it works fine now.
    best regards
    Torte

Viewing 8 replies - 1 through 8 (of 8 total)
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