Greetings, @thomsenf, Since there have been no updates during the last four months, it is likely due to a theme or plugin conflict. I see the error message is “Number of permitted words exceeded” when it is set to 300, but only 8 words were entered. I will ask my developer to do a quick review, but first, we need to know what theme and version and what if any membership plugins are being used, or any others that might affect the post or comment function. Thanks.
Hi! We have WordPress 6.3.2 with Theme “Sahifa” and a few PlugIns (Cookie banner, Ad-Manager, SEO, …). Will it help, if we send you some kind of a report or so? Please advice, how we can debug to find what causes this error. Thank you!
Yes, If you go to Tools > Site Health > Info > Active Plugins
You could paste the active plugin list in to see if anything else might be collectively a challenge. Being the holidays, response time might be slower than normal.
Here comes the list. If you think that one ore more could interfere with limit comments, we could easy deaktiviate and test again.
Advanced Ads Version 1.48.1 von Advanced Ads GmbH
Advanced Ads Pro Version 2.24.0 von Advanced Ads GmbH
Advanced Ads – Tracking Version 2.5.1 von Advanced Ads GmbH
Antispam Bee Version 2.11.5 von pluginkollektiv
Avatar Manager Version 1.6.1 von Cătălin Dogaru
Borlabs Cookie - Cookie Opt-in Version 2.2.66 von Borlabs GmbH
Borlabs Font Blocker Version 1.0.5 von Borlabs GmbH
Bounce Handler Mailpoet Version 1.3.21 von Tikweb
Capability Manager Version 1.3.2 von Jordi Canals
Classic Editor Version 1.6.3 von WordPress Contributors
CodeStyling Localization Version 1.99.30 von Heiko Rabe
Companion Auto Update Version 3.8.8 von Papin Schipper
Contact Form 7 Version 5.8.5 von Takayuki Miyoshi
Copy Or Move Comments Version 5.0.4 von biztechc
Disable & Remove Google Fonts Version 1.5.7 von Fonts Plugin
Easy HTTPS (SSL) Redirection Version 1.9.2 von Tips and Tricks HQ
Easy Video Player Version 1.2.2.11 von naa986
Easy WP SMTP Version 2.2.0 von Easy WP SMTP
MailPoet Version 4.40.0 von MailPoet
MailPoet Premium Version 4.40.0 von MailPoet
Print, PDF & Email by PrintFriendly Version 5.5.2 von Print, PDF, & Email by PrintFriendly
Responsive Lightbox & Gallery Version 2.4.6 von dFactory
Simple 301 Redirects Version 2.0.9 von WPDeveloper
Simple 301 Redirects - Addon - Bulk CSV Uploader Version 1.2.5 von Webcraftic wordpress.webraftic@gmail.com, Ash Durham plugins@kingpro.me
Taqyeem Version 2.6.2 von TieLabs
Taqyeem - Buttons Addon Version 1.2.0 von TieLabs
Taqyeem Predefined Criteria Version 1.0.1 von TieLabs
Use Child Theme Version 1.0 von Matt Gibbs
Widget for Social Page Feeds Version 6.2 von Milap Patel
Widget Logic Version 5.10.4 von WPChef
WP2Social Auto Publish Version 2.4.1 von xyzscripts.com
WP Permalauts Version 1.0.2 von Christoph Grabo
XML Sitemap Generator for Google Version 4.1.16 von Auctollo
Yoast SEO Version 21.7 von Team Yoast
Hi @thomsenf
I checked our plugin and I am not seeing any problem. I will suggest you deactivate the installed plugins one by one and check the problem.
@thomsenf, I concur with Repon, you will need to disable one plugin at a time and possibly disable your Sahifa theme and revert to the WordPress Twenty-Twenty-Four theme to test what is causing the conflict and contact the source of the conflict to fix their plugin issue. If the above is beyond your scope, ideally you will need to secure the assistance of a developer. Our plugin works predictably with the default WordPress themes and others as well. Therefore something is amiss with your combination of installations. As always, free plugin support is limited to the code of the plugin itself, and we cannot seek to access your system to assist where it is a violation of WordPress plugin provider rules.
Yes, you were right. It was the AntiSpam plugin that caused the error. Sorry for the inconvenience and thanks for your support!
