• Resolved Tomas Rybnicky

    (@rybnitom)


    Hello team, I need help with inserting Mautic form into popup dialog. Customer has problems after upgrading your plugin. In older version where pasted Mautic form was working properly before there is version 6.0.4.2. After upgrading form authentication stopped working, no Mautic resources loading now, and page got redirected. Is there any guide how to build up Mautic form and display it in popup in newest version?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @rybnitom,

    Could you please give us some more info about your setup, are you using Mautic made form inside an informational popup?
    Hustle comes with direct Mautic integration so you can set up that and with Email-Optin popup you can connect the Hustle form directly to Mautic, have you tried setting up that?

    Cheers,
    Predrag

    Thread Starter Tomas Rybnicky

    (@rybnitom)

    Hello Predrag, yes that’s right informational popup contains Mautic form code exported manually from Mautic. This is original customer setup which was working properly in previous versions. Mentioned behavior is caused by stripping attributes for form element, those attributes are normally used by JavaScript from Mautic during iterating forms on website and linking some Mautic event handlers to form that came from Mautic. So the only problem there is that Hustle is removing attributes that are pasted with HTML code in administration.

    BR

    Tomas

    Plugin Support Prathamesh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @rybnitom,

    I tried building a form from Mautic and added the HTML to the body area and checked the same on my end and that worked fine for me. Could you help me with the steps to replicate the same on your site? Also, could you please help me with the following information:

    1. WP Version 2. PHP Version 3. Server Type: Nginx/ Apache 4. MySQL version

    Could you also check if you see any browser console errors? If yes, could you please send us a screenshot of the same?

    Thank you,
    Prathamesh Palve

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @rybnitom ,

    We haven’t heard from you for a while now. It looks like you solved this issue.

    If not, please re-open this ticket and we will assist you further.

    kind regards,
    Kasia

    Thread Starter Tomas Rybnicky

    (@rybnitom)

    Hello form I have problem with looks like one below:

    <form id=”mauticform_ebookzdarma” role=”form” action=”https://mymautic.com/form/submit?formId=1&#8243; autocomplete=”false” enctype=”multipart/form-data” method=”post” data-mautic-form=”ebookzdarma”>
    ….
    </form>

    The attribute that is cut away from form tag is: data-mautic-form=”ebookzdarma”. This attribute is used by JavaScript from Mautic to get right form and apply proper event handlers. Working properly in previous versions as mentioned below. I haven’t resolved it yet.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @rybnitom

    Could you please send me an email to contact@wpmudev.org using this template:

    Subject: “Attn: Dimitris

    Message: link back to this thread for reference

    Keep in mind the subject line, as it ensures that it gets assigned to me.

    Thank you,
    Dimitris

Viewing 6 replies - 1 through 6 (of 6 total)
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