• edwinobando

    (@edwinobando)


    Matomo helps me eliminate the slow performance of Google Tag and Analytics, while it does most of the job, it also has some issues.
    1- The backend is very CPU demanding sometimes. Checking my server resources while using Matomo shows high CPU usage.
    2- Matomo registers my activity(webmaster) in the website. I don’t want this since it could alter the statistics very badly. It should be easy to exclude my activity, as Im the only user in the world logged in as admin, LOL.(I already set up a filter for this but its silly that this happens by default)
    3- Matomo can detect how much time one person has spent on the site. You can check that in the Visitors log and the Real Time tabs. But if you go to the Pages tab, the average time is always way lower. Even zero. This is because Matomo would set the time to 0:00 if the person closes the tab or the window without going somewhere else(bounce rate). To resolve this, I installed a pop-up that forces the visitor to click on a button to close it, but Matomo won’t consider that click an “action”.
    4- Matomo Events are confusing to set up. Matomo should have events like scrolling, zooming, clicking, and others done by default. But instead of that, it allows us to set up manually in the most unfriendly config panel named TAG MANAGER.
    5- Goals: The goal manager is weird when it comes to “timed goals”. I set up a goal where if the visitor stays more than 2 minutes on the site, it should be marked as “2-minute Goal”. This goal is shown only if the visitor goes to another website. Bouncing visitors are ignored by goals.

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  • Plugin Support dizzyatinnocraft

    (@dizzyatinnocraft)

    Hi @edwinobando, thanks for the detailed feedback. Below is clarification/followups:

    The backend is very CPU demanding sometimes. Checking my server resources while using Matomo shows high CPU usage.

    For higher traffic websites this is expected, as Matomo for WordPress embeds Matomo within WordPress. You can however, host Matomo separately, which is the normal self-hosted option (see https://matomo.org/guide/installation-maintenance/matomo-on-premise-self-hosted/), or use our cloud offering (https://matomo.org/matomo-cloud/). Both of these will result in Matomo using resources that aren’t tied to your WordPress site.

    2- Matomo registers my activity(webmaster) in the website. I don’t want this since it could alter the statistics very badly. It should be easy to exclude my activity, as Im the only user in the world logged in as admin, LOL.(I already set up a filter for this but its silly that this happens by default)

    You’re right, this shouldn’t happen by default. It’s a small fix, so we’ll be able to fix this in the next release.

    The rest of the feedback is related to our core self-hosted product (the public issue tracker is here: https://github.com/matomo-org/matomo/issues). I’ve forwarded it to the team that manages that product.

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