Materialis Companion prevents Gallery Block from working

  • Resolved Troy Edwards

    (@troyedwards)


    2 years, 1 month ago

    Hi I noted after editing a page which uses Gallery Block that the images in the Gallery Block appeared one after the other and not as the intended Gallery as previewed in the editor.

    If you have to the page https://www.tdkm.com.au/complexes/ you will see that the Gallery Block is working well, however if I ENABLE the Materialis Companion then refresh this page then the images are just displayed Vertical as large images one after the after with no Gallery effect.

    Please note I have several other websites using the Materialis Theme with Materialis Companion, however I have not attempted to modify the page in case I have the same issue which would force me to turn off the Materialis Companion.

    I have wordpress 5.9.2 running and minimal (8) plugins activated.

    Troy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Extend Themes

    (@extendthemes)

    2 years ago

    Hello @troyedwards,

    Thank you for reaching out to us with your issue.

    We would kindly ask you to re-enable our plugin, Materialis Companion, and perform the steps shown in the video below and let us know if it resolved the issue for you:
    [video src="https://ttprivatenew.s3.amazonaws.com/pulse/extendstudio-cosmin/attachments/19230226/TinyTake25-03-2022-10-18-24.mp4" /]

    If you are a pro user of our theme I would kindly ask you to get in touch with us using the link below:
    http://extendthemes.com/materialis/#support-team

    We’re looking forward to hearing from you.

    Thread Starter Troy Edwards

    (@troyedwards)

    2 years ago

    Wow thanks for the quick response and great video. I followed the video and commented out those two lines as you suggested and the gallery blocks are now working perfectly 🙂

    Troy

    Theme Author Extend Themes

    (@extendthemes)

    2 years ago

    Hello Troy,

    We’re very happy to hear that your issue was resolved.

    If you really enjoyed our theme and the provided support regarding your issue, we will really appreciate a nice review on https://wordpress.org/support/plugin/mesmerize-companion/reviews/

    Have a nice day and thank you for using our products!

Viewing 3 replies - 1 through 3 (of 3 total)
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