Support » Plugin: Master Slider - Responsive Touch Slider » master slider in WP not working

Viewing 7 replies - 1 through 7 (of 7 total)
  • Same problem for me. 4 months ago it worked properly, but today I tried to create a new slider and i get a dark grey screen with no options to do anything else.

    same here.

    same issue over here

    Plugin Author averta

    (@averta)

    Hi,
    Please first make sure your MAster Slider is up to date. then please check for plugin conflict by deactivating all the plugins but Master Slider.

    Let us know

    cannabidial

    (@cannabidial)

    I deactivated all, but masterslider and still get the transparent black screen with diagonal lines. The masterslider used to work perfectly before. I am unable to update and this is the message I am getting:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin Master Slider WP (1/1)
    An error occurred while updating Master Slider WP: Update package not available.
    Disabling Maintenance mode…

    All updates have been completed.

    Plugin Author averta

    (@averta)

    Hi,
    That’s strange May I ask you to update it manually by downloading the Master Slider and replace it to your plugins folder?

    Let us know
    Averta

    Hello I am having this same problem with the master slider…. I used it before on my website and now I am having to completely redesign it but for some reason now it is not working. I am wondering if it is a theme conflict? but I would think that even if it were a theme conflict there would be a problem with how it works on the website and not in the dashboard. I get the same transparent black screen this last person has. Has there been any resolution to this problem?

Viewing 7 replies - 1 through 7 (of 7 total)
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