I was looking for a knowledge base plugin that supports multiple KBs and at the same time has separate taxonomies controls over different KBs’ category slugs (that means I can use the same category slug names in different KBs because they belong to different custom taxonomies). I purchased BetterDocs Pro but it couldn’t meet this need. Refunded BetterDocs Pro and turned to Echo KnowledgeBase. Works perfectly as I need it and provides tons of control in every aspect of the system. I believe it’s a much more capable product than most other KB competitors on the market.
There were some incompatibility issues with my current site builder but after reporting them, the developer addressed these issues and fixed them fairly quickly. Very responsive and effective support team!
I’ve purchased many premium plugins and Echo KB is one of the best. Highly recommend it!
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