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[resolved] Marketpress lite (31 posts)

  1. catchacold
    Member
    Posted 2 years ago #

    I have a issue where the store admin is not receiving new order emails. But, the end user does receive the email. Which I find kind of strange. If one works why shouldn't the other? Is this a "feature" of the lite version 2.5.1?

    http://wordpress.org/extend/plugins/wordpress-ecommerce/

  2. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    Hello there @catchacold

    They should work. MarketPress automatically sends emails to the store owner. Are you still having this issue?

  3. catchacold
    Member
    Posted 2 years ago #

    Yes this still does not work. I forgot to add that we even tried disabling all plugins.

  4. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    Is the store admin's email properly configured in Products => Settings => Messages => Store Admin Email ?

    If so, could you please check your email's spam folder?

  5. catchacold
    Member
    Posted 2 years ago #

    Believe me when I say this. I am beyond the basics. I need to know where to look at logs.

  6. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    In that case you'd have to enable php's mail logs and check what's happening there.

  7. catchacold
    Member
    Posted 2 years ago #

    I just find it really strange that the end user email works and not the admin new notification. Like I said it was working for several years and then just stopped at the beginning of the year.

  8. catchacold
    Member
    Posted 2 years ago #

    Oh and to add my contact forms are working properly. It is just the admin new order notification

  9. catchacold
    Member
    Posted 2 years ago #

    You can combine these threads - http://wordpress.org/support/topic/no-new-order-otification?replies=1

    Also, is there anyway to "hardcode" this to a email

    'store_email' => get_option("admin_email"),

    If so how would I do that

  10. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    You can take a look at line 3573 of the marketpress.php file:

    add_filter( 'wp_mail_from', create_function('', '$settings = get_option("mp_settings");return isset($settings["store_email"]) ? $settings["store_email"] : get_option("admin_email");') );

  11. catchacold
    Member
    Posted 2 years ago #

    I am actually looking here because I just want to change the new order notification

    //send message to admin
    $subject = __('New Order Notification: ORDERID', 'mp');
    $msg = __("A new order (ORDERID) was created in your store:

    How would I add a email address to that?

  12. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    just a few lines below that...
    line 3712:
    $this->mail($store_email, $subject, $msg);
    you can replace $store_email with your email. :)

  13. catchacold
    Member
    Posted 2 years ago #

    Update as soon as I added
    //send message to admin
    mail('MYEMAIL@ADDRESS.COM', 'Subject', $message);
    $subject = __('New Order Notification: ORDERID', 'mp');
    $msg = __("A new order (ORDERID) was created in your store:

    mail('MYEMAIL@ADDRESS.COM', 'Subject', $message);
    I received a test message from host

  14. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    ok. I have notified the plugin developer about this issue.

  15. catchacold
    Member
    Posted 2 years ago #

    Thanks

  16. catchacold
    Member
    Posted 2 years ago #

    Any word on a fix? I am about to wipe the entire store and start over.

  17. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    @catchacold not yet... The plugin developer is on vacation and will be back next week. A new version of this plugin is scheduled but I don't know exactly the timeline so I don't have an ETA for you.

    Cheers,
    Ari.

  18. catchacold
    Member
    Posted 2 years ago #

    Is there anyway I can download version 2.1.3? I would like to roll back and then update just to test with.

  19. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    You can get previous versions of the plugin from here: http://wordpress.org/extend/plugins/wordpress-ecommerce/developers/

    Cheers,
    Ari.

  20. catchacold
    Member
    Posted 2 years ago #

    No luck with that. I even tried to delete the entire plugin and reinstall. Which leads me to my next question - Seems all the data is retained in the database. Is there a table somewhere in Mysql that I can look at to verify the admin email? Or how do I completely wipe out ALL marketpress data from the db?

  21. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    On the wp_options table, look for the mp_settings option name.
    All marketpress options are stored there, so edit it and it's under "store_email".

    I hope that helps!

    Cheers,
    Ari.

  22. catchacold
    Member
    Posted 2 years ago #

    Thanks for the email - But, I paid for the full version now and I am trying to get assistance over there. But, FYI what I did find out its only certain products not sending the new order notification out to the admin

  23. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    @catchacold I know, I've been talking to Vaughan (my colleague helping you out on the post there) and we're trying to figure out your issue together.

    Hepefully Vaughan will be able to figure it out once he gets access to your db.

    Cheers,
    Ari.

  24. catchacold
    Member
    Posted 2 years ago #

    Fantastic - The more the merry on this. I am completely stumped.

  25. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    I can't find the link to your thread on the premium forums right now, but if I am not mistaken this issue was resolved with the help of the plugin developer, am I right?
    If so, then you can mark this issue as resolved. :)

    Cheers,
    Ari.

  26. catchacold
    Member
    Posted 2 years ago #

    Yes this is resolved. End up being that I had a % sign in the title that was causing the mail function to fail.

  27. Aristeides Stathopoulos
    PressCodes
    Posted 2 years ago #

    :) I'm glad to hear that.

    Take care!
    Ari.

  28. ic1980
    Member
    Posted 1 year ago #

    Hi, I have a client who is facing a similar issue. What was the problem when you mean '% sign in the title that was causing the mail function to fail'. Was it the product title?

  29. ic1980
    Member
    Posted 1 year ago #

    Nevermind, it seems like you can't put % sign under product title or variations as well.

  30. trishf
    Member
    Posted 1 year ago #

    I purchased a website with Marketpress installed and I have a couple of problems:
    1. For buyers, there is only a choice of US & Canada, so people living here in Australia cannot put in their country or their correct 3 digit post code. How can I add other countries to the Checkout address page?

    2. Being a part-timer, I do not have a merchant account, nor do I want to pay $30 a month for PayPal Payflow Pro.
    (a) Google Checkout is no longer available.
    (b) I do have a Skrill (Moneybookers)account but most people want to pay with paypal.

    Can anyone suggest an alternate shopping cart solution that would work without me having to get a merchant account or paying a monthly payment? I could just add a series of paypal buttons, but a shopping cart would have been better.

    Thanks
    Trish

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