Title: Markers Missing
Last modified: August 22, 2016

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# Markers Missing

 *  Resolved [foundationstestprep](https://wordpress.org/support/users/foundationstestprep/)
 * (@foundationstestprep)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/markers-missing/)
 * The markers worked on a dev site but not any longer. They don’t show on the admin
   end or the front end. I followed the directions on your troubleshooting page 
   except for cache. I don’t have a caching plugin and I don’t believe any caching
   is being done by the host. The XML file seems to be saving fine in the directory
   and the url is correctly using the live site, not the dev site and I tried using
   both http and https. The map is on page [http://www.taxproblemsolver.com/contact-us/](http://www.taxproblemsolver.com/contact-us/)
   and should have two markers.
 * Any help would be appreciated.
 * [https://wordpress.org/plugins/wp-google-maps/](https://wordpress.org/plugins/wp-google-maps/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/)
 * (@wpgmaps)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/markers-missing/#post-5547049)
 * Hi there
 * Please go to Maps->Settings and then the “Advanced Tab” and ensure the following
   two fields are set as:
 * Marker XML DIR: {wp_content_dir}/plugins/wp-google-maps/
    Marker XML URL: {wp_content_url}/
   plugins/wp-google-maps/
 * There should be no spaces anywhere in both fields.
 * Please also ensure you are using the latest basic version.
 * Let me know if this helps?
 *  [BenRamsden](https://wordpress.org/support/users/benramsden/)
 * (@benramsden)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/markers-missing/#post-5547050)
 * Thanks! Had given up using this plugin due to this error, but now I can start
   using it again.
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Markers Missing’ is closed to new replies.

 * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363)
 * [WP Go Maps (formerly WP Google Maps)](https://wordpress.org/plugins/wp-google-maps/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-google-maps/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-google-maps/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-google-maps/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-google-maps/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-google-maps/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [BenRamsden](https://wordpress.org/support/users/benramsden/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/markers-missing/#post-5547050)
 * Status: resolved