Support » Plugin: Ultimate Maps by Supsystic » Marker popup not opened when clicked in the slidebar

  • Resolved zamfiryonchev

    (@zamfiryonchev)


    Hi,

    I just started using the PRO version of the plugin and I see an issue in my site.
    I expect that when I press the marker description on the bottom slidebar the relevant marker pop-up would show on the map but it doesn’t happen.

    I see that there’s a difference in the implementation of the umsMmlGoToSlideSimpleSliderClk function between my site and your demo site (https://supsystic.com/example/horizontal-slider-ultimate-maps/)

    In my site the following function is called: marker.showInfoWnd(false, false, true);
    In your demo the following function is called: marker.directOpenInfoWnd();

    How can I fix this?
    Do I need some kind of update?

    Thanks,
    Zamfir

    The page I need help with: [log in to see the link]

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  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @zamfiryonchev
    Thank you for contacting us regarding your question!

    Unfortunately, it is impossible to discuss the PRO version plugin on this site.
    But as we see, you contact us through internal support and we solved your issue.
    It was necessary to update the PRO version plugin.

    Hi,

    I already got support from you and resolved the issue.

    Thanks,
    Zamfir

    Plugin Author supsystic

    (@supsysticcom)

    Don’t hesitate to contact me in case of any questions. We are always glad to help you!

Viewing 3 replies - 1 through 3 (of 3 total)
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