Support » Plugin: Easy Google Maps » Marker description disappears

  • Resolved xokko


    In my map I use one custom marker with description (info-window PopUp) and the problem is: the description can disappear and not come back.
    How to reproduce:
    – In the Google map view make sure the description is open
    – click on an other POI on the map, description for this POI opens
    – click on your custom marker
    -> nothing happens, description doesn’t open

    Note: If you close your description bubble first, than it will open again.

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  • Plugin Author supsystic


    Hello @xokko

    I tried to reproduce it but have no luck.
    Could you please provide link with your map?
    I’ll check it and try to help.
    (or, perhaps, you could provide what exactly do you insert to custom marker description)

    Best regards

    Thread Starter xokko


    Sorry, I can’t post the website but here is a screenshot:
    It is just a test map with a test marker. Now click on a POI (eg. a blue M), PopUp opens. Than try to open the PopUp for Test marker – doesn’t work for me.

    Plugin Author supsystic



    Please contact us through our internal support and provide the page link on your site with the issue. Thus I can see what’s wrong and help you.

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