Support » Fixing WordPress » mark comment as spam not working in 3.9

  • Just upgraded to 3.9 and it seems that the mark comment as spam function isn’t working. It appears to work as the spam count goes up and the comment is removed from the moderation page. But as soon as you go to another place, the comment reappears as if nothing had been done!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Try deactivating all of your plugins, it is possible one of them is causing a problem. If it works with all plugins inactive, deactivate them one by one until you find the one causing the problem.

    Thread Starter godzero

    (@godzero)

    I deactivated the only 2 plugins – WordFence Security and WordFence Database Backup – and it made no difference.
    Thanks for the suggestion but I think it could be a bug in 3.9.

    I cannot reproduce this on a vanilla 3.9 install. Like Pippin suggests, it is most likely a conflict with one of your plugins.

    Try also clearing your browser cache.

    Another thing you can try is to temporarily switch your theme to one of the default ones and see if the problem persists.

    I can’t reproduce it either.

    Thread Starter godzero

    (@godzero)

    It turns out the comment was in the system before the upgrade which was from a very old version. That might have been the problem and why you can’t reproduce it. As I could neither mark it as spam nor trash it, I went into the database and deleted it.

    Thanks for your help!

    Glad to hear it!

    Thread Starter godzero

    (@godzero)

    I take it back – a new comment can’t be marked as spam or trashed.
    I deactivated all plugins, cleared cookies and browser cache, activated the WP default theme. Logged in to the dashboard again, tried to get rid of the comment; it seems to go away then pops right back again.

    In Chrome, right click and select “Inspect Element”. Are there any errors (look in the bottom right) when you click Approve?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘mark comment as spam not working in 3.9’ is closed to new replies.