Title: Maps stopped being located
Last modified: October 29, 2020

---

# Maps stopped being located

 *  Resolved [ascdev](https://wordpress.org/support/users/ascdev/)
 * (@ascdev)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/)
 * Till now, I’ve been able to create Google map locations, no problem.
    This has
   now just stopped working for all new locations. Google will not return any map
   data for new locations. Still working OK for all previously created locations.
   The API credentials and settings in Google all looks fine, as expected since 
   old locations are still working. Any suggestions why I cannot create any more
   new locations? Is there a limit in the free version?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13597979)
 * Hello,
 * Google Maps now requires you to have Billing Information Entered on your Gmail
   Account. Please make sure that you have those filled-out.
 * Can you perhaps check if you have any console errors also? When Creating a new
   Event, Try entering a new address. Then if you’re using Google Chrome. Press 
   F12 and click on Console Tab. Chances are there’s an error there from Google 
   Maps that should be able to tell you what’s causing it.
 *  Thread Starter [ascdev](https://wordpress.org/support/users/ascdev/)
 * (@ascdev)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13598080)
 * Yes, I’ve added the required billing information.
 * Yes, I’ve tried with a new address and checked Chrome console. No errors reported.
 * One thing Google Cloud Console shows a warning about OAuth ==> “Remember to configure
   the OAuth consent screen with information about your application.”
    I didn’t 
   think API credentials needed this.
    -  This reply was modified 5 years, 8 months ago by [ascdev](https://wordpress.org/support/users/ascdev/).
    -  This reply was modified 5 years, 8 months ago by [ascdev](https://wordpress.org/support/users/ascdev/).
 *  Thread Starter [ascdev](https://wordpress.org/support/users/ascdev/)
 * (@ascdev)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13598152)
 * I’ve found a workaround.
 * If I duplicate an existing location and edit the location details. It works OK.
   
   If I try to Add New , it fails.
 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13603837)
 * Hello,
 * Can you perhaps try the following to test for a possible plugin or theme conflict?
 * 1. Make sure you’re using the latest EM and EM Pro Version (If installed)
    2.
   Make sure your using at least PHP 7.1 3. To minimize possible plugin/theme conflict,
   Could you perhaps try and Install WP Safe Mode ([https://wordpress.org/plugins/wp-safe-mode/](https://wordpress.org/plugins/wp-safe-mode/))–
   Activate and Enable Safe Mode. Please make sure that on the settings a twenty
   series theme is selected. – When activated it would help you test as if the Website
   only plugin activated is EM and twentyseries theme – After making sure that its
   working properly, You could start adding additional plugin on the list that is
   activated and test again until you see which plugin is causing the issue
 *  Thread Starter [ascdev](https://wordpress.org/support/users/ascdev/)
 * (@ascdev)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13605560)
 * Thanks for this suggestion.
 * Everything is up-to-date.
    Installed WP Safe Mode, switched to TwentyTwenty theme–
   EM is working perfectly. I can add locations. Great. Switched back to my normal
   theme – all OK. Removed WP Safe Mode and back to original config. All is now 
   working fine!
 * WHatever happened, the problem is resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Maps stopped being located’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=3550347)
 * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/events-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [ascdev](https://wordpress.org/support/users/ascdev/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/maps-stopped-being-located/#post-13605560)
 * Status: resolved