Maps Marker Settings Page not Appearing

aspahi
(@aspahi)

6 years, 10 months ago

Hi,

Im using an Uncode Theme on my site WP 4.7.5

I installed Maps Marker Pro – the free trial version but I am running into an issue when trying to use the settings page. When I click on the different tabs within the settings page nothing appears. The settings page doesn’t show up. I tried uninstalling and reinstalling – both manually and through the plugin page. I tried different browsers as well and still same issue. I also tested this with the free version and in both plugins the settings page does not appear. It will show up when I first click on it(the default settings page) but when I try to go to basemaps to enter my google maps API key that screen doesn’t show up. Not sure what to do here. Even though no page is appearing when I scroll to the bottom of the page the “Save Changes” button is there.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Robert Seyfriedsberger
(@harmr)

6 years, 10 months ago

Hi,
I assume that another plugin also using the bootstrap plugin is enqueuing its scripts on all admin pages (which is against best practices), which can cause the settings page to break. Please try disabling all other plugins temporarily to verify this. Afterwards we can check if this can be fixed from our side.
best,
Robert

Thread Starter aspahi
(@aspahi)

6 years, 10 months ago

Ok I will try that now

Thread Starter aspahi
(@aspahi)

6 years, 10 months ago

Ok I found the plugin that is causing the break in the settings page. When the plugin “WPL” by Realtyna is active than the settings page breaks.

What should I do about this now?

Plugin Author Robert Seyfriedsberger
(@harmr)

6 years, 10 months ago

We will try to find a fix for this incompatibility – as workaround, please temporarily disable the plugin if you want to change the settings.

Thread Starter aspahi
(@aspahi)

6 years, 10 months ago

Ok thank you. If I change the settings and then activate the plugin again after I entered all my desired settings. The maps should still work correct?

Plugin Author Robert Seyfriedsberger
(@harmr)

6 years, 10 months ago

Yes, the issue is just a display problem – I just checked this in detail and found the script which is causing this. Unfortunately I cannot really fix this from our side, so I opened a support ticket for WPL at https://wordpress.org/support/topic/plugin-conflict-with-leaflet-maps-marker-maps-marker-pro-4/ – I hope that they will update their plugin accordingly to load scripts only on those pages where needed.

Thread Starter aspahi
(@aspahi)

6 years, 10 months ago

Thank you Robert!

Viewing 7 replies - 1 through 7 (of 7 total)

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