Hi there
Thank you for getting in touch, sorry to hear you are experiencing issues.
I attempted to visit the page you linked us to however I only see a holding page.
Would you be able to open a ticket through our support desk and grant access to this page in confidence?
Kind regards
– Perry
Hi,
Thank you for your support.
I think Api settings are correct and I already added the site to the authorized URLs list in API key dashboard.
https://screenshot.net/v12lzuo
Also I’ve added other sites and only in the avada is getting the error.
I already opened a ticket in which I grant the accesses to the wordpress admin panel.
Many thanks
Elsa Soares
Hi Elsa
Please remove your existing referrer strings, then add a referrer string formatting it exactly like this:
*example.com/*
That will solve this issue.
If you need us to give you the specific string, can you please confirm you are happy for us to post that string, which includes the sites URL, publicly?
Kind regards
– Perry
Hi Perry,
You solved this issue!
Many thanks for your support, fast, efficient and kind.
All the best for you and your work.
Kind Regards
Elsa Soares