Support » Plugin: Zoho CRM Lead Magnet » Mapping Multi Select field from WPCF7 to Zoho

  • Resolved shanefreedspace


    I’m getting an invalid data message from Zoho CRM forms during registrations. WordPress CF7 form works fine, but it appears that there’s a problem with the integration with zoho in an attempt to create a new lead.

    It’s specific to a multi select field. Which I have hidden in the html as it’s not user selected but rather determined by the form.

    When I register logged in as admin it works fine, but if not logged in I get the following error message in the Zoho CRM Forms log.

    INVALID_DATA a:4:{s:4:”code”;s:12:”INVALID_DATA”;s:7:”details”;a:2:{s:18:”expected_data_type”;s:9:”jsonarray”;s:8:”api_name”;s:21:”Freedspace_Department”;}s:7:”message”;s:12:”invalid data”;s:6:”status”;s:5:”error”;}

    As admin it looks like this

    SUCCESS a:4:{s:4:”code”;s:7:”SUCCESS”;s:7:”details”;a:5:{s:13:”Modified_Time”;s:25:”2019-10-15T15:58:49+11:00″;s:11:”Modified_By”;a:2:{s:4:”name”;s:13:”Shane Jenkins”;s:2:”id”;s:19:”3355388000000515001″;}s:12:”Created_Time”;s:25:”2019-10-15T15:58:49+11:00″;s:2:”id”;s:19:”3355388000013371035″;s:10:”Created_By”;a:2:{s:4:”name”;s:13:”Shane Jenkins”;s:2:”id”;s:19:”3355388000000515001″;}}s:7:”message”;s:12:”record added”;s:6:”status”;s:7:”success”;}

    If I remove the multi select field it works fine. Is there a particular way the field should be formatted in html?

    Does anyone have any thoughts?


    The page I need help with: [log in to see the link]

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