Map not shown

  • Resolved Dr. Ronny Harbich

    (@raubvogel)


    6 years, 3 months ago

    Hi,

    the map is not shown until reload the page (F5) or clicking mouse in the near where the map should be. Happens on https://raubvogelnest.de/ungelenk/kontakt/ I believe the issue occurs when the map is not in the browser’s view port (we need to scroll down to see the map).

    I have the pro version.

    Best Regards
    Ronny Harbich

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Dr. Ronny Harbich

    (@raubvogel)

    6 years, 3 months ago

    I did a workaround for now: I added hugeitMapsFrontAnimations(); at the end of the jQuery(document).ready(function () { … }); in google-map-wp/assets/js/frontend/frontend.js to force rendering the map.

    Anyway, the issue must be fixed by the dev team.

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 3 months ago

    Dear Ronny,

    Thank you very much for keeping us informed.
    We will include the fix for this issue in our upcoming update. We are sorry for the inconveniences you have faced.
    In the case, if you need our help any further, feel free to ask.
    We will be glad to assist.

    Wish you all the best!

    velokrebio

    (@velokrebio)

    6 years, 3 months ago

    Is there any date which this will be released? I’m really waiting for the fix!

    Thanks!

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 3 months ago

    Dear velokrebio,

    Could you let us know, please, which version of the plugin you currently use?

    Thanks

    sinzero

    (@sinzero)

    6 years, 2 months ago

    I have the same issue, the version is 10.0

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 2 months ago

    Dear sinzero ,

    Thank you very much for your post.
    Let us kindly mention that the Commercial or Pro versions of the plugins are not supported in WordPress.org forum. We will be grateful if you contact us directly for the deeper investigation of the problem.
    Please, do not forget to include the link to this forum in your email.

    We will wait for your response.
    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
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