Support » Plugin: WP Go Maps (formerly WP Google Maps) » Map not showing Google Logo and controls

  • Resolved bytefight

    (@bytefight)


    Hello,

    the map that is being displayed on this site is missing the zoom controls and the google logo (and maybe some other things as well). We’ve messed around with all available options (in the general settings and map settings) and also disabled the caching & performance plugin “W3 Total cache” but the missing things did not appear.

    Last week we got a notice from google that if we don’t fix the missing google logo they will block the further use of Maps API.

    Please help us, we don’t know what to do anymore!

    Kind regards,
    Jonas

    The page I need help with: [log in to see the link]

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  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @bytefight

    Thank you for getting in touch, and my apologies for the trouble experienced.

    I have had a look at your site and it appears that the page is not storing the GDPR consent when I accept and attempt to view the map.

    This is usually due to caching where the ‘consent’ is cached in it’s locked state, meaning when the page refresh is complete, the GDPR consent form is served again.

    I am not sure if this is relevant to the issue you are experiencing with map controls, but it may be contributing. I would like to assist you in getting both the GDPR consent caching issue and the map controls working normally.

    Could I ask that you contact us via our website so that we can discuss this further directly? You can open a new support ticket on our website via Support > Support Desk > Submit a support ticket.

    We look forward to assisting you further via email.

Viewing 1 replies (of 1 total)
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