Title: map issue (Not loading)
Last modified: September 1, 2016

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# map issue (Not loading)

 *  Resolved [cssofttest](https://wordpress.org/support/users/cssofttest/)
 * (@cssofttest)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/)
 * Hello Team,
 * I have setup IDX plugin but map not showing under listing page. Can you please
   let us know why that is not loading.
 * It was working in the staging site but after transfer on live its not loading.
 * Please review page below:
    [http://portlandrealestateproperties.com/idx](http://portlandrealestateproperties.com/idx)
 * Thanks!
 * [https://wordpress.org/plugins/dsidxpress/](https://wordpress.org/plugins/dsidxpress/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [LindzConnell](https://wordpress.org/support/users/lindzconnell/)
 * (@lindzconnell)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7513884)
 * Hello cssofttest,
 * The error that we are seeing on the map is not an error produced on our end. 
   The error is showing a “MissingKeyMapError” which is a Google Maps error.
 * It may be that the theme designer may need to add a Google Maps API to the theme
   itself. However, our team here would need to look into this issue with your site
   a bit more deeply in order to help diagnose the issue.
 * We’ll need you to send an email in to our Support Team, [Support@DiverseSolutions.com](https://wordpress.org/support/topic/map-issue-not-loading/Support@DiverseSolutions.com?output_format=md),
   so we can help look into this further.
 *  [LindzConnell](https://wordpress.org/support/users/lindzconnell/)
 * (@lindzconnell)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7513990)
 * Hello cssofttest,
 * Turns out, Google now requires a Google Maps API key for all [new] domains. Old
   domains that were using Google Maps were grandfathered in. However, all new domains
   need to have their own API key.
 * You’ll need to sign up for a Google Maps API key to help resolve this. However,
   we’ll also need to build a spot for you to input that key for dsIDXpress.
 * We’ll be working on this ASAP, however, the earliest this will be completed might
   be next week. In the meantime, unfortunately, maps will not function.
 * I see there was a ticket open with our Support Team for portlandrealestateproperties.
   com this morning regarding another question. I’ll reopen that ticket so that 
   our team can update you once we have implemented this new feature.
 * Please let us know if you have any additional questions. Have a great day!
 *  Thread Starter [cssofttest](https://wordpress.org/support/users/cssofttest/)
 * (@cssofttest)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7514077)
 * Hello Team,
 * Please update plugin ASAP. Now please let us now how can i include API key for
   this domain : [http://portlandrealestateproperties.com](http://portlandrealestateproperties.com)
 * Currently loaded that below script:
    <script type=’text/javascript’ src=’[http://maps.google.com/maps/api/js?sensor=false&ver=2.1.38′></script&gt](http://maps.google.com/maps/api/js?sensor=false&ver=2.1.38′></script&gt);
 * I am going to generate API key for this new domain ([http://portlandrealestateproperties.com](http://portlandrealestateproperties.com))
   but i don’t know how can i include in above script. Please let us know ASAP.
 * Many thanks!
 *  Thread Starter [cssofttest](https://wordpress.org/support/users/cssofttest/)
 * (@cssofttest)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7514087)
 * Hi,
    I am still awaiting reply on your end regarding include API key in script.
   I was trying to do but didn’t understand.
 * Please reply on that ASAP.
 * Thanks
 *  [LindzConnell](https://wordpress.org/support/users/lindzconnell/)
 * (@lindzconnell)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7514114)
 * Hello cssofttest,
 * We will be building a new feature into dsIDXpress that will allow you to input
   the Google Maps API key sometime soon. We are *hoping* to have that completed
   this week. Once that has been completed, we will notify you via the open ticket
   you have with our Support Team currently.
 * We appreciate your patience and hope you have a wonderful day!
 * Thank you!
 *  [LindzConnell](https://wordpress.org/support/users/lindzconnell/)
 * (@lindzconnell)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7514254)
 * As you are aware, we did complete this task a couple weeks ago so I am resolving
   this post. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘map issue (Not loading)’ is closed to new replies.

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## Tags

 * [Map Issue](https://wordpress.org/support/topic-tag/map-issue/)

 * 6 replies
 * 2 participants
 * Last reply from: [LindzConnell](https://wordpress.org/support/users/lindzconnell/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/map-issue-not-loading/#post-7514254)
 * Status: resolved