• Resolved e222w

    (@e222w)


    Hello, I love this plugin but unfortunately the map is not displayed using the short code. No matter what I try, the card can be administered in the backend, but the area always remains empty on the website? Do you have any idea what could be causing this?
    Thanks very much

    The following project is used:
    WordPress version: 6.1.1
    WooCommerce version: 7.4.1
    Storefront: 4.2.0

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Chandni Patel

    (@phpwebdev)

    Hello @e222w ,

    Sorry to hear that the shortcode did not load for you, can you please share a link where you have added the shortcode and is not being displayed on the frontend?

    Regards,
    Chandni

    Thread Starter e222w

    (@e222w)

    Thank you for your feedback. The affected project is currently not online and is being developed locally – so I can’t share a link…

    Plugin Author Chandni Patel

    (@phpwebdev)

    Understood, is there anyway we can connect? Without checking the actual issue, I wont be able to figure out why it is not working for you.

    Thread Starter e222w

    (@e222w)

    Ok, thanks for the feedback, I understand the problem. Is it possible to use a TeamViewer session? Then you can get an idea straight away?

    Thread Starter e222w

    (@e222w)

    Hello, I found the error, it was related to a plugin, now the map is displayed as desired. Many thanks for the support!

    Plugin Author Chandni Patel

    (@phpwebdev)

    I am glad it works.

Viewing 6 replies - 1 through 6 (of 6 total)
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