Support » Theme: Alexandria » Map Doesn’t Show Up In Footer – Just Shortcode

  • Resolved ma3ry

    (@ma3ry)


    The link I have given shows the current site where the map is showing OK. I am actually re-building the site and can’t give you access to see it, but the footer map on the new site is not showing up.

    Maps work on my pages so I know API is good, but in the footer, it just shows as the shortcode [put_wpgm id=1] instead of the actual map.

    On my old site there is nothing in that section on the back end, so I’m wondering if I did a workaround on the original site, but I can’t remember what I did.

    Would appreciate any input.
    Thanks!

    The page I need help with: [log in to see the link]

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  • Same here. Worked fine for a while, and then it just stopped working. Unfortunately, ThemeAlley is TERRIBLE with customer support…so, going through them may not even get you a response. I’ve tried contacting them multiple times and haven’t received a response yet (over the course of a month+). This is actually the first place I’ve even seen this mentioned. If you found the answer somewhere else please let me know! Thank you!!!

    • This reply was modified 6 years, 4 months ago by John.
    Thread Starter ma3ry

    (@ma3ry)

    The answer I found was to consider Theme Alley a lost cause. I am now using GeneratePress in combination with GP Premium ($20) for all my sites – the best money I’ve ever spent!

    I highly recommend the combination of both. The support has been exceptional, and you can do virtually anything you want using this theme. They also have a child theme already prepared that you can download.

    I’ve built about 20 sites now using GeneratePress and they are all very different and were very easy to build.

    Here are a few: https://bowmanvillegolf.ca/ (close the Closed for Season pop-up)
    http://3zoneshockey.com/
    https://tooleyspainting.com/
    https://winningwebsitecreations.com/

    I wish you well.

Viewing 2 replies - 1 through 2 (of 2 total)
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