Title: Map chart losing data from CSV upload
Last modified: August 21, 2016

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# Map chart losing data from CSV upload

 *  Resolved [stuartgordonreid](https://wordpress.org/support/users/stuartgordonreid/)
 * (@stuartgordonreid)
 * [12 years ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/)
 * When creating a map chart, I can successfully upload the CSV file successfully
   and Visualizer generates the preview with the countries correctly coloured in.
   However, when I go to the next step the map becomes a wire-frame i.e. none of
   the countries are coloured in anymore. I haven’t had any similar problems with
   the other charts, please could you assist?
 * [https://wordpress.org/plugins/visualizer/](https://wordpress.org/plugins/visualizer/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * (@madpixels)
 * [12 years ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910190)
 * is there any error in the console of your browser?
 *  [nickgogerty](https://wordpress.org/support/users/nickgogerty/)
 * (@nickgogerty)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910401)
 * I have the same problem. when building the map chart, the CSV upload data goes
   in and displays correctly during the upload screen when I go to the next page,
   the data is lost and the map data is blank. any ideas on why the state or data
   is lost?
 * no edit error shows up.
 *  [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * (@madpixels)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910402)
 * [@nickgogerty](https://wordpress.org/support/users/nickgogerty/) it could be 
   some kind of compatibility issue. Could you deactivate else plugins and try to
   repeat the process to figure out if they have affect on map chart creation?
 * If plugins don’t affect the process, then it could be your theme. So try to switch
   it and try it again.
 * Let me know what you find out.
 *  [nickgogerty](https://wordpress.org/support/users/nickgogerty/)
 * (@nickgogerty)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910403)
 * Ok,
 * Thanks for the quick response. It was user error: (embarrassing). I use uploading
   an RTF which would process in the first instance and display during the “data
   upload step” but not be stored during the next step of the map build. Once I 
   used a flat CSV all was good.
 * Apologies for sucking up your time on that.
 * The plugin, is very nicely done. I will take a look at the scatter diagram next
   and the labelling convention.
 * Nick
 *  [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * (@madpixels)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910404)
 * No problem, Nick!

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [map](https://wordpress.org/support/topic-tag/map/)

 * 5 replies
 * 3 participants
 * Last reply from: [eugene.manuilov](https://wordpress.org/support/users/madpixels/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/map-chart-losing-data-from-csv-upload/#post-4910404)
 * Status: resolved