Title: Many options missing under settings
Last modified: February 10, 2021

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# Many options missing under settings

 *  Resolved [juhl](https://wordpress.org/support/users/juhl/)
 * (@juhl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/many-options-missing-under-settings/)
 * Under Settings in Popup Builder plugin I used to be able to set colors/border
   and many other settings. Now I only get general settings with with a few settings
   to enabled debug mode and assign user roles etc. but no options to customize 
   the plugin look or functionality?
 * Popup Builder version 3.7.4

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14036361)
 * Dear [@juhl](https://wordpress.org/support/users/juhl/) ,
 * Thanks for getting in touch.
    May we ask you to update the plugin to the latest
   3.75 version and after clearing the cache check again? In case you will still
   face the issue, please, send me the screenshot from your Popup Editing sections
   so we can see which options are missing.
 * Looking ahead to hearing from you soon.
 *  Thread Starter [juhl](https://wordpress.org/support/users/juhl/)
 * (@juhl)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14038330)
 * I updated to 3.76, cleared cache and still have the issue. Please let me know
   how I can send you a screenshot.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14051462)
 * Dear [@juhl](https://wordpress.org/support/users/juhl/) ,
 * Thanks for getting back to us.
    Please, contact us via Live Chat [from here](https://popup-builder.com/),
   so we can help you and investigate the issue.
 * Please, attach the link of the support thread to your message, so we can identify
   you easily.
    Looking ahead to hearing from you soon.
 *  [grailpr](https://wordpress.org/support/users/grailpr/)
 * (@grailpr)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14092415)
 * I am having this same problem
 *  Thread Starter [juhl](https://wordpress.org/support/users/juhl/)
 * (@juhl)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14092506)
 * [@grailpr](https://wordpress.org/support/users/grailpr/) I was looking in the
   wrong place. To customize the popup display rules, conditions, design etc. it
   is available only when creating/editing a Popup. So it is specific to each popup
   created. You do have the option to clone a popup if you want to reuse all of 
   the same designs that you created in an existing one.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Many options missing under settings’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [juhl](https://wordpress.org/support/users/juhl/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/many-options-missing-under-settings/#post-14092506)
 * Status: resolved