Support » Plugin: WordPress Gallery Extra » Many issues and no support (even pro version)

  • Hex0dus

    (@hex0dus)


    I bought the premium version because the gallery looks better then the other gallery plugins out there. BUT there is no support at all. I wrote 2 emails kindly asking for support, then one using the support form and even in the forum (which works poorly by the way). The author doesn’t answer at all. All my request I did taking my time. Now it’s over a month since my first request and a week after my last one. No response at all.

    The mentioned issues are:
    – It’s not working with the WP blocks editor
    – Nether image tags nor category’s are recognized
    – Sometime you have to add images to a gallery two times to have them added for real

    I tested this on two different WP 5.2 installations. Both are new ones without any other plugin and both cases aren’t working. As there is no support at all please be warned that it might stay this way.

Viewing 1 replies (of 1 total)
  • mohammadr3z

    (@mohammadr3z)

    Hello
    Support does not answer at all
    Did you find this person?

    I bought it but did not give it a license

Viewing 1 replies (of 1 total)
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