Support » Plugin: Documentor - Create Product Documentation » Many features don't work correctly

  • Purchased the premium version of this plugin. It has some features but unfortunately many of the features have serious issues.

    Following issues that are serious, and very slow/no response by support.

    0. Making a clone of the manual is disasterous.

    1. Unable to Generate PDFs in some cases. This might be due to server environment or something, but atleast we need a response to resolve the issue.

    2. PDFs are not well organized, some pages just have section title and content starts on next page. Better logic is needed to make the PDFs look professional.

    3. PDF option does not work in Ajax mode.. pray prithee why?

    4. Image alignment from WP is lost completely in PDF.

    5. The header of PDF needs to be nicer. Currently the content starts with 0px or maybe 5px space below the header of the document.. too little!

    6. Sub-section headings should be smaller in size, currently all headings are same size.

    Hope to see these issues addressed very soon. The last time I contacted support, they said these issues (except 1.) will be resolved by end of May.

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