Hi @s4shubhamverma,
Sorry you’ve had some issues with the plugin. If you don’t mind sharing any bugs you’ve encountered we can prioritize fixes.
Best,
Klaviyo
Thanks for sharing that image – that’s definitely something we’d like to get resolved. Would you mind creating a ticket with our support team so we can ask a few more questions and work with you to get the error resolved? You can follow this guide to make the ticket.
Also if you wouldn’t mind sharing your Klaviyo public IP key (you can find it here), I’ll use that to find your ticket and get it escalated. Alternatively you could share your ticket id if that is easier.
Phil
(@probablynotphil)
@klaviyo Looking at the code, this still isn’t fixed in the latest version (3.3.5 as of today). One possible way to fix it would be to change line 302 of kla-admin.php to:
$klaviyo_settings = (array) get_option( 'klaviyo_settings', array() );
That will allow the array_merge() function on line 330 to operate even if get_option() returns a bool/empty, which is what’s happened here.
Thanks Phil! Is it causing a similar “Uncaught TypeError” for you when you install the plugin? I let our engineering team know. I’m not sure if Shubham ended up creating a support ticket with us.
Hi @probablynotphil – Would you mind confirming also what version of PHP you are on and whether or not you are using WooCommerce with WordPress or WordPress alone? Thanks!
