Forums » Plugin: Spam protection, Anti-Spam, FireWall by CleanTalk » Many 403 Forbidden pages and posts – but all open OK

  • Resolved andynick

    (@andynick)


    Integrity link checker app and Google Chrome Developer are both coming up with 403 forbidden on nearly all our posts.
    When I deactivate Anti Spam by CleanTalk (v 6.6) and check again, no 403s are reported.
    We have a SiteGround Cache plugin, which I have purged, as well as the Caching on the SiteGround website itself.
    There is nothing on our .htaccess which would limit access.
    We do have S2Member plugin protecting some of our content, but many pages and posts with no protection are reported as 403.
    I have switched “Cookies” off in CleanTalk settings, but it made no difference, so I re-set it to “On”.
    Fortunately, the links work OK if clicked, but the situation clearly isn’t right. If they are not forbidden, they should not be marked as such.
    Any help will be gratefully received.
    Andy

    • This topic was modified 1 year ago by andynick.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @andynick

    Do you mean you see this error in the browser console “Failed to load resource: the server responded with a status of 403”?

    Thread Starter andynick

    (@andynick)

    Thanks for the quick reply.
    That’s correct – this is from Google Chrome Developer:
    “Failed to load resource: the server responded with a status of 403 ()”

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Please do the following:

    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> disable “Use AJAX for JavaScript check” —> Save Changes.

    Did it help?

    Thread Starter andynick

    (@andynick)

    Sadly, no.
    I disabled “Use Ajax for JavaScript check” (and saved it).

    Then I purged SiteGround Cache, and flushed the cache on the SiteGround website too.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Can you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
    https://cleantalk.org/my/support/open

    Please, paste the link to this topic, so we can identify you quickly.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 6 replies - 1 through 6 (of 6 total)
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