Support » Plugin: WooCommerce » manualy add order stock problem

  • Resolved mostafa793

    (@mostafa793)


    Hello.
    There is a problem when we want adding the order manually in admin:
    When we add a product, it will immediately decrease stock of that product, but! if the browser’s page/tab is accidentally closed or something like that, the product inventory still reduced.
    Is there any solution?
    thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK

    (@riaanknoetze)

    Hi there,

    Admittedly I don’t quite follow the process flow here – would you mind sharing a screenshot/screencast of what’s happening?

    Thank you for your reply

    To Reproduce:
    1. Suppose we have a product called “Vneck Tshirt” and Stock quantity is 14,
    2. Now we go to orders and press “add order”,
    3. Add item(s) > add product(s) and add “Vneck Tshirt”,
    4. Now close this page or tab, or ignore this order (set status to cancelled / failed),
    5. Check the inventory of “Vneck Tshirt”, is 13 and this is wrong, and there is no order for “1x Vneck Tshirt”.

    I check this with clean wordpress(5.2.2) and woocommerce(3.6.5) with storefront theme.

    this is screen record for this problem:
    https://youtu.be/xApAlvusHtA

    Plugin Support Boro Sitnikovski

    (@bor0)

    Hi,

    Thank you for the detailed reproduction steps. I was able to reproduce, and thus confirm that the issue is there. I have created a GitHub issue, and the developers will follow-up there.

    Best regards,

    Boro

Viewing 3 replies - 1 through 3 (of 3 total)
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