Title: Manually updating subscriptions
Last modified: September 28, 2017

---

# Manually updating subscriptions

 *  Resolved [cbeckley](https://wordpress.org/support/users/cbeckley/)
 * (@cbeckley)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/)
 * I am having issues manually updating subscriptions for paymenets outside of the
   system. It shows a particular member with the status of “Pending (activate on
   next payment)” and when I change to “Active” and save it, the membership status
   goes back to “Pending (activate on next payment)” and will not update the membership
   and they are unable to log into the protected area of the site.
 * I found the same issue here: [https://premium.wpmudev.org/forums/topic/membership-2-pro-manual-update-subscription-status-problem](https://premium.wpmudev.org/forums/topic/membership-2-pro-manual-update-subscription-status-problem)
   but the “solution” there did not work for me. I deleted the user and added them
   again as a new user and have the same troubles.
 * Also, this user is listed as expired, but the expiration date is a year away,
   so I am so confused.
    -  This topic was modified 8 years, 6 months ago by [cbeckley](https://wordpress.org/support/users/cbeckley/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-updating-subscriptions%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WPMU Dev – Paul Kevin](https://wordpress.org/support/users/paulkevini/)
 * (@paulkevini)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9540094)
 * Hello [@cbeckley](https://wordpress.org/support/users/cbeckley/),
 * Hope you are well today. Kindly refer to the post [here](https://wordpress.org/support/topic/mailchimp-integration-add-on-breaks-membership-interface)
   for a fix on the current version, this will be available on the next version.
   Once installed, you should be able to set the subscription status of a member.
 * Warm Regards
    Paul Kevin
 *  Plugin Author [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9557546)
 * Thank you for using Membership 2. I am going to close this topic for now. If 
   the solution did not work please let us know and we can reopen the thread.
 *  [jonathanrwachtel](https://wordpress.org/support/users/jonathanrwachtel/)
 * (@jonathanrwachtel)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9563277)
 * I am having the same problem and the proposed fix at [https://wordpress.org/support/topic/mailchimp-integration-add-on-breaks-membership-interface/](https://wordpress.org/support/topic/mailchimp-integration-add-on-breaks-membership-interface/)
   didn’t work, unfortunately. I’ve already tried deleting and re-adding members,
   but this did not fix the problem. I used to be able to manually add subscriptions
   to members and set their status to “Active”, but now membership 2 keeps resetting
   the status to “Pending” every time I save it on “Active”, rendering my membership
   site useless since I can’t give anyone access. Please let me know what to try
   next. Thank you! I really appreciate your attention to this!
    -  This reply was modified 8 years, 6 months ago by [jonathanrwachtel](https://wordpress.org/support/users/jonathanrwachtel/).
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9563446)
 * [@jonathanrwachtel](https://wordpress.org/support/users/jonathanrwachtel/), please
   start a new forum post for your issue rather than jumping into an existing, old
   thread. Thanks.
 *  [jonathanrwachtel](https://wordpress.org/support/users/jonathanrwachtel/)
 * (@jonathanrwachtel)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9563512)
 * But it’s the same issue as in this thread.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Manually updating subscriptions’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/membership_b8cdaa.svg)
 * [Membership 2](https://wordpress.org/plugins/membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/membership/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/membership/)
 * [Active Topics](https://wordpress.org/support/plugin/membership/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/membership/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/membership/reviews/)

## Tags

 * [status](https://wordpress.org/support/topic-tag/status/)
 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 4 replies
 * 5 participants
 * Last reply from: [jonathanrwachtel](https://wordpress.org/support/users/jonathanrwachtel/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/manually-updating-subscriptions/#post-9563512)
 * Status: resolved