Title: Manual Update Fail
Last modified: August 22, 2016

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# Manual Update Fail

 *  [mwally](https://wordpress.org/support/users/mwally/)
 * (@mwally)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/)
 * I got this message after manually trying to update my wordpress. Now I can’t 
   see my website or log into admin.
 * Warning: require(D:\Hosting\12544493\html/wp-includes/version.php) [function.
   require]: failed to open stream: No such file or directory in D:\Hosting\12544493\
   html\wp-settings.php on line 30
 * Fatal error: require() [function.require]: Failed opening required ‘D:\Hosting\
   12544493\html/wp-includes/version.php’ (include_path=’.;C:\php\pear’) in D:\Hosting\
   12544493\html\wp-settings.php on line 30

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [CMSHelpLive](https://wordpress.org/support/users/cmshelplivecom/)
 * (@cmshelplivecom)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/#post-5607741)
 * Hi,
 * While updating WordPress manually it is important to delete your old wp-includes
   and wp-admin folder.
 * – Delete old wp-includes folder and upload the new wp-includes of WordPress 4.0
   –
   Also delete your wp-admin folder and upload new wp-admin folder
 * CMSHelpLive
 *  Thread Starter [mwally](https://wordpress.org/support/users/mwally/)
 * (@mwally)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/#post-5607826)
 * I did that but now I have this message.
 * Warning: require(D:\Hosting\12544493\html/wp-includes/pomo/mo.php) [function.
   require]: failed to open stream: No such file or directory in D:\Hosting\12544493\
   html\wp-settings.php on line 76
 * Fatal error: require() [function.require]: Failed opening required ‘D:\Hosting\
   12544493\html/wp-includes/pomo/mo.php’ (include_path=’.;C:\php\pear’) in D:\Hosting\
   12544493\html\wp-settings.php on line 76
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/#post-5607907)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/#post-5607908)
 * Sorry, a bit slow on the draw, I see someone else is already helping with similar
   advice at [https://wordpress.org/support/topic/warning-and-fatal-error-after-manually-updating](https://wordpress.org/support/topic/warning-and-fatal-error-after-manually-updating)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Manual Update Fail’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/manual-update-fail/#post-5607908)
 * Status: not resolved

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