Title: manual thumbnails
Last modified: September 1, 2016

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# manual thumbnails

 *  [clustersofinspiration](https://wordpress.org/support/users/clustersofinspiration/)
 * (@clustersofinspiration)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/)
 * I uploaded my own thumbnail images in the “Thumbnail Management” tab for my pdf
   files, but they’re not showing up. It’s just the pdf icons. Is there a setting
   I’m missing?
 * Thanks!
 * [https://wordpress.org/plugins/document-gallery/](https://wordpress.org/plugins/document-gallery/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499515)
 * Hi clustersofinspiration,
 * If you go to `Dashboard -> Settings -> Document Gallery -> Advanced` and enable
   logging, then go and attempt to upload an image again, then view the logging 
   tab, are any errors visible?
 * -Dan
 *  Thread Starter [clustersofinspiration](https://wordpress.org/support/users/clustersofinspiration/)
 * (@clustersofinspiration)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499516)
 * nope, no errors
    just the details of adding thumbnails, deleting thumbnail, and
   generation time
 *  [EOSlover](https://wordpress.org/support/users/eoslover/)
 * (@eoslover)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499539)
 * Dan Rossiter, can you please help me out [https://wordpress.org/support/topic/document-gallery-custom-template?replies=1](https://wordpress.org/support/topic/document-gallery-custom-template?replies=1)
 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499575)
 * Hi clustersofinspiration,
 * Can you confirm that you have “fancy” thumbnails enabled? What you’re describing
   sounds like that may not be the case, in which case manually uploaded icons would
   not be displayed.
 * -Dan
 *  [EOSlover](https://wordpress.org/support/users/eoslover/)
 * (@eoslover)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499601)
 * Why are you ignoring my support request Dan?
 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499606)
 * EOSlover,
 * You are not being ignored. Your support request is more involved and thus is 
   not going to be answered until my paying job slows down enough for me to have
   time to answer your question.
 * Please keep in mind that this plugin is developed, maintained, and supported 
   free of charge.
 * -Dan

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘manual thumbnails’ is closed to new replies.

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## Tags

 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * 6 replies
 * 3 participants
 * Last reply from: [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/manual-thumbnails-1/#post-7499606)
 * Status: not resolved