Manual Splitting not working

  • Resolved rohanmili

    (@rohanmili)


    3 years, 6 months ago

    Hi Fahad,

    We are actually a garment e-commerce platform and installed your plugin so that we can split our orders which have multiple items.

    After activating the plugin, we did the settings, here is the Export Settings: https://pastebin.com/zjHPqfDS

    Now, we placed a new order with 3 items. What we wanted is to split them in 3 orders so that we can provide separate NOTES (Shipment AWB) for 3 separate items. But when I clicked on SPLIT Icon from Orders page, it landed me here: https://prnt.sc/v3acbx

    It would be great if you can point out what I am doing wrong.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    3 years, 6 months ago

    Dear Rohan,

    Thank you for using this plugin writing us about your first hand experience. For split methods guide, you will receive the relevant video tutorials and/or screenshots in a couple of hours. But I would like you to test the following plugin first.

    https://wordpress.org/plugins/wc-order-split/

    This plugin will help you to understand that what is the difference between auto split and manual split. You were trying to use manual split with an icon in Order Splitter plugin without having understanding of split methods. So lets start from the other plugin which works well for manual or click based split.

    Once you will understand the manual split and require auto split, then you can proceed towards Order Splitter plugin appropriate split method selection.

    Thanks,
    Fahad

    Plugin Support ibulbworksupport

    (@ibulbworksupport)

    3 years, 6 months ago

    @rohanmili please use Default Split with auto split On. Please watch this https://youtu.be/jFzfKSOuyWw

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    3 years, 6 months ago

    Please try the upcoming version 3.5.6.

    Thread Starter rohanmili

    (@rohanmili)

    3 years, 6 months ago

    Hello Fahad,

    First of all I shall like to appreciate for your prompt response and elaborating every thing.

    I have activated https://wordpress.org/plugins/wc-order-split/ as per your suggestion and it is exactly what we wanted.

    Thank you for your awesome plugin. Best wishes.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    3 years, 6 months ago

    @rohanmili you are welcome.

Viewing 5 replies - 1 through 5 (of 5 total)
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