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[Resolved] manual ordering still not working?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hey, thanks for reaching out, but that button should work no matter what — which only makes us more worried!

    May I ask you to send me the link to the blog in question? Which browser are you currently using? Is that function working for you if you temporarily switch to another browser (e.g. Chrome, Firefox, Safari)? Also — may I kindly ask you for your list of currently enabled plugins that you have got installed on your WordPress’s Dashboard? I’d love to replicate the issue on my end, if possible,

    Let me know, I’m very eager to help you out here! Take care & I’m looking forward to your reply!

    Best,
    Silvo

    Hey Silvoslaf – I had to hack it in the end so its OK now. I will be using it in a few more site soon so will test from day one and let you know if its still a problem.

    Hey, thanks for getting back to me & I’m glad you found your own way around the problem, really!

    But still — what was the initial problem and what hack did you have to apply in order to get that functionality back to work?

    You know, if anybody gets back to us with a similar problem, we’d like to know if we could help him/her out with your example …

    In any case — I’m looking forward to your reply! Take care & have a nice day!

    Best,
    Silvo

    Hey Silvo – so having the same problem again with a new job. I can’t manually re-order related posts. I can drag and position but as soon as I update it reverts back to whatever it was before.

    It seems to obey the position when you add related items in the first place but then you can’t re-order after.

    IU’ll try and track down my hack for the previous job but its not ideal and would be good to have it working for following updates etc.

    OK – found it.

    Approx line 508 in microkids-related-posts.php

    //$related_posts[$result->ID] = $result->post_title; // was this…
    $related_posts[$result->ID] = $result->position1;

    best, Dan.

    PS.

    multiple browsers, deactivated all other plugins and no javascript errors.

    Hey Dan, thanks for the explanation — we very much appreciate it!

    I’ll make sure I’ll follow this to our engineers first thing tomorrow so they can have a look at it and hopefully I’ll be able to get back to you with some feedback / answer.

    But for now — thanks again, really!

    And do let me me know if you have any more questions in the meantime or if there’s anything else that’s not completely clear, since I’ll gladly help!

    Take care & have a nice day!

    Best,
    Silvo

    Any news on this?

    Hey Dan, sorry for not responding any sooner — especially since I had my question ready for you a couple of days ago! My bad, won’t happen again!

    We checked that code you’ve sent us in one of your previous replies and noticed this:

    Approx line 508 in microkids-related-posts.php

    Which is probably the file from the following plugin, which sounds very similar to ours, but it’s actually a totally different one: http://wordpress.org/support/plugin/microkids-related-posts

    Could it be that this one is causing you these problems? Have you tried to disable it and see if our plugin is acting any better?

    Let me know, I’m eager to get this sorted for you! Take care & I’m looking forward to your reply!

    Best,
    Silvo

    aha! So sorry – that is indeed the plugin and explains a lot !

    No problem at all, but I have to ask you — have you managed to fix the problem anyways?

    Let me know, I’d love to hear the results! Take care & have a nice day!

    Best,
    Silvo

Viewing 11 replies - 1 through 11 (of 11 total)
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