Support » Plugin: YITH WooCommerce Recover Abandoned Cart » Manual e-mail hasn’t arrived yet

  • Salvatore Riccardi

    (@richdeveloper)


    Hi,
    I’ve a problem with your free plugin version (Yith Woocommerce Recover Abandoned Cart): I can’t be able to send mail to the users who abandoned the cart: can you solve this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    do you mean you click on Send Email and the email not arrive?
    do you have some error message?

    No, any error message. I would like to use your plugin but so it’s very difficult.

    Plugin Author YITHEMES

    (@yithemes)

    Hello,

    What about this:
    do you mean you click on Send Email and the email not arrive?
    We need to understand better the issue in order to help you.
    Do you have any abandoned cart? If so, is the problem when pressing the “Send Email” in the Carts button?

    Salvatore Riccardi

    (@richdeveloper)

    When I click on send email it isn’t sent also if I have an abandoned cart.

    Plugin Author YITHEMES

    (@yithemes)

    Try installing a mail logging plugin to check if the email is really sent or not.

    Also, can you provide a screenshot of the “Carts” tab page after clicking on the “Send Email” button?

Viewing 5 replies - 1 through 5 (of 5 total)
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