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Mandrill error and loading issuess (4 posts)

  1. mediavolt
    Posted 3 years ago #

    Hi can any one help.

    I have just started using Mandrill.

    The reason why i changed my SMTP to Mandrill is because i am with a shared hosting company and their servers kept getting added to hotmails blocklist. This ment that my members who were with hotmail (well any Microsoft emails MSN,Live, etc) were not getting their account confirmation email link. Members also get an automatic email if a matching job has been choosing in their criteria.

    It is now taking over a minute for load.send when somebody posts on my website and i'm getting the below error.

    [Wed Feb 06 12:48:33 2013] [error] [client] wpMandrill::wp_mail_native: (New job available on Media Volt), referer: http://www.mediavolt.co.uk/post-a-job

    [Wed Feb 06 12:48:33 2013] [error] [client] , referer: http://www.mediavolt.co.uk/post-a-job

    Can anyone help.



  2. MC_Will
    Plugin Author

    Posted 3 years ago #

    Hello Mediavolt.

    Seems that whatever process that is sending the New Job Post notifications is doing something wpMandrill doesn't like... and it is sending the email through the native wp_mail function.

    One of the reasons why this is probably happening is because the process is adding headers not recognized by wpMandrill, is adding an illegal attachment, using a template the plugin can't find or something like that.

    I'd check what is doing that process exactly in order to send the email, then I'd log the payload to a log file (using the mandrill_payload filter) and see what I cam find there.

    Feel free to post the payload here (removing any sensitive information so we can work on it.

  3. mediavolt
    Posted 3 years ago #

    Hi, thanks for getting back to me. How do I find the payload to a log file? I'm not that technical :)

  4. MC_Will
    Plugin Author

    Posted 3 years ago #

    Hi Mediavolt,

    You will need to do some PHP code in order to find what's going on.

    The programer will need to:
    - Find what's exactly doing the process that sends the New Job Posting email (what headers are being sent, how is it being sent...)
    - Creates a function that logs the parameter to a log file (could be the regular WP log file) and attach it to a wordpress filter called mandrill_payload so it gets triggered every time an email is sent through WP.
    - And finally, check that log file.

    It's probably a good idea to get in touch with us at http://help.mandrill.com/home

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