Support » Plugin: Comments - wpDiscuz » Managing subscriptions

Viewing 15 replies - 1 through 15 (of 34 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi John,
    Please wait for 2.0.4 version, we’re currently adding “unsubscribe” links in “new comment” notification emails and on comment form (it’ll show subscribe status and unsubscribe link).
    We’re planning release this today.

    Thread Starter John

    (@dsl225)

    Great timing!
    Will the admins also have access to subscriptions at the same time?

    thanks for your feedback!

    Plugin Author gVectors Team

    (@gvectors-team)

    No yet, but this is on the top of our to-do list. It’ll be available soon.

    Thread Starter John

    (@dsl225)

    Good news, looking forward to it!

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi John,
    wpDiscuz 2.0.4 is released, please update.

    New Features:
    * Current subscribe status note on comment form (for logged-in users)
    * Unsubscribe link on comment form and in “new comment” notification message.

    Thread Starter John

    (@dsl225)

    Thanks, that looks awesome indeed!
    Will now wait to see how admins may manage those users that leave comments.

    PS: there is no email of any sort sent out to users that post a comment?

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi John,
    I’m sorry but I didn’t follow you, what exactly do you mean? There are lots of option to send email notification to users. There are two checkbox options on comment form for subscription to new comments and new replies.

    Thread Starter John

    (@dsl225)

    Sorry, was not clear.
    I was meaning about people who comment and check one or both options: they don’t receive any email confirmation about that?

    When I post a comment at a website using the similar Jetpack module I always have to confirm, otherwise I can post a comment with someone else email address – or not?

    In fact my site’s settings allow to post comments without registration. How does your plugin behave in such cases?

    Thanks.

    Plugin Author gVectors Team

    (@gvectors-team)

    Thank you John,
    There is not subscribe confirmation option yet. But there are two ways to unsubscribe. There is an unsubscribe link under notification email so the receiver can unsubscribe whenever he wants. The subscribe confirmation is not used for most of discussion systems, that makes it harder and takes more time for this simple action. So we’ve not added this option yet. We’ll check plugin users opinions and requests, so if this will be popular issue we’ll add it too.

    Thread Starter John

    (@dsl225)

    Yes, I agree with you, it’s simpler that way of course.
    But I still don’t well understand where the unsubscribe options are.

    What do you mean by “notification email”? Who is supposed to receive that one?
    I tested with a new poster and the only admin receives a notification about this comment and this email has an unsubscribe link at bottom. But what for? The admin is not supposed to unsubscribe from there…

    The other one, I can see only when you are logged in as registered user and go to the comments box. But, again, how do NOT registered users unsubscribe if they don’t receive any email notification? Or is it my system not sending notifications correctly?

    Plugin Author gVectors Team

    (@gvectors-team)

    All users, visitors, guests, members are getting emails if those are subscribed. And there is an unsubscribe link in Email content. So all can be unsubscribed using the link in email content. Also all logged in users can unsubscribe using the link on comment form as well.

    Please try to use different users and emails to see those. It seems you’re only testing using admin and you’ve even not checked subscribe checkboxes on comment forms and you’re not subscribed at all. The email you’re getting is the default WP Post author email. It’s not wpDiscuz notification about new comments.

    Also please note, there will not be any email notification about new comments or reply if the new commenter is the same person. You see your comment so there is not any reason to notify you about that.

    Thread Starter John

    (@dsl225)

    Para1: OK, that makes sense. No problem.

    Para2: No, I tested WITHOUT being logged in. I used another email of mine and posted as guest – because my settings allow to post without being registered. I checked both checkboxes but didn’t receive anything. I then commented on this comment with yet another email address as guest and still didn’t get any notification at any of those 2 guest email addresses. Only the WP notification sent to the author of that post, with an unsubscribe link at bottom.

    Plugin Author gVectors Team

    (@gvectors-team)

    Please Make sure your guest’s comments are not held for moderation?
    Make sure the emails are not in spam-box
    Make sure the after the guest1 commenting you’re commenting with another user or guest to guest1 comment.

    And please test it with another registered user and check comment form’s unsubscribe links as well.

    Thread Starter John

    (@dsl225)

    They were held for moderation but I approved them.
    Nothing in spam at either email accounts for guests.
    Yes, of course I was commenting on guest 1 with another email for guest 2.

    The unsubscribe in comment form for registered users seems to work fine.

    Please note that this site in on a Multisite installation if this is of any importance. But I doubt.

    Plugin Author gVectors Team

    (@gvectors-team)

    Yes, of course I was commenting on guest 1 with another email for guest 2.

    Could you please uncheck the option “Held new comments for moderation” option in wpDiscuz > Option page and check the Guest subscriptions again?

    Please note that this site in on a Multisite installation if this is of any importance. But I doubt.

    Maybe, we’ll check this as well.

Viewing 15 replies - 1 through 15 (of 34 total)
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