Manage Galleries Not Working

  • Resolved Weston

    (@pw-eden)


    5 years, 8 months ago

    When I go to the Manage Galleries area, the page just keeps loading. It never stops and I can’t do anything.

    Server Settings:
    ==================
    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 41.98 MByte
    MYSQL Version : 5.6.39
    SQL Mode : NO_ENGINE_SUBSTITUTION
    PHP Version : 7.1.7
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 512
    PHP Max Upload Size : 128M
    PHP Max Post Size : 128M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 30s
    PHP Exif support : Yes (V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Imagely

    (@imagely)

    5 years, 8 months ago

    Hi @pw-eden!

    Thank you for sharing your server settings, everything looks good there.

    Let’s first check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins, the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results 🙂

    – Becky

    Plugin Contributor Imagely

    (@imagely)

    5 years, 7 months ago

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions. 🙂

    Thanks!
    Becky

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Manage Galleries Not Working’ is closed to new replies.