Support » Plugin: Participants Database » Manage Database Fields page is blank

  • I have just installed Participants Database for the first time, but the Manage Database Fields page is blank. Everything else seems to work fine. I’m on the latest level of WordPress and PHP 7.2. Any thoughts?

Viewing 11 replies - 1 through 11 (of 11 total)
  • me too. Manage Database Fields Page is blank (Latest WP, PHP 7.2).

    Plugin Author xnau webdesign

    (@xnau)

    I have had occasional reports of this issue, but so far little information as to the cause. I haven’t been able to see the problem in my tests, so I’m depending on reports from people who are seeing the problem.

    If you can take a look at your php error log after attempting to load the page, I’m hoping there will be some clue as to what is causing this.

    thanks for your help.

    thank you, @xnau

    @mde1954: I think I know the problem. This great plugin needs PHP 5.6 or in other words just do not set PHP version to 7.2. Please set your PHP back to version 5.6 (I did that and it works) then let’s give @xnau some update about the issue.

    And now I have my other problem since my theme needs PHP 7 🙂

    Regards,

    bijisaga

    Thread Starter mde1954

    (@mde1954)

    Thanks @bijisaga, I tried that and it has resolved the problem. It causes others because the site is a subdomain in my development sandbox and other sites under development need PHP 7.2, but I can hopefully just switch versions when I need to. When I go live I can run 5.6, although I have some concerns that other plugins will increasingly need a higher version.

    Plugin Author xnau webdesign

    (@xnau)

    Can you be more specific about the problem? The plugin is fully compatible with php 7.2, my test site is running php 7.2 with no problems.

    If there is a php version incompatibility, the specific issue will will usually be seen in the php error log.

    What could be happening is there is a missing module in your 7.2 build, if so, this will show up in the error log.

    Hello,

    I have the same issue, error log displays the following entry when I click on “Manage Database Fields”
    [15-Nov-2018 18:33:41 Europe/Paris] PHP Fatal error: Allowed memory size of 385875968 bytes exhausted (tried to allocate 1208156304 bytes) in /home/YYYYMYWEBSITE.fr/wp-includes/wp-db.php on line 3184
    The memory_limit into PHP is set to 368MO and the wp-config.php is set to “define( ‘WP_MEMORY_LIMIT’, ‘256M’ );”
    Thanks for your help

    Plugin Author xnau webdesign

    (@xnau)

    Thanks, that usually indicates some kind of endless loop, I’m not sure how that is happening yet.

    Plugin Author xnau webdesign

    (@xnau)

    The hard part about fixing this is I’m not seeing this problem in my tests…so I don’t have a way to know if I’ve solved the problem or not.

    (edited to remove code: need to test a possible solution better before posting)

    Hello,

    Ok let me know if you need some other test 🙂
    If you want to debug “in live” I can provide a FTP access and a WordPress account on a sandbox instance which encouter the same issue if it can be easiest for you? I don’t know if we can send private message from this forum?

    Best Regards
    Max

    Plugin Author xnau webdesign

    (@xnau)

    send me an email so I can privately send you some beta code.

    support@xnau.com

    Hi,

    It’s done. Many thanks for your help.

    Max

Viewing 11 replies - 1 through 11 (of 11 total)
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