Title: Malware warning Last modified: July 9, 2020 --- # Malware warning * Resolved [legura1086](https://wordpress.org/support/users/legura1086/) * (@legura1086) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/) * Hello, * I scan my site for malware and was found: * 1 Frontend Malware 47 critical warnings * I am not sure what to do next? and how to fix this, Can you help me? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmalware-warning-7%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101333) * Hello, [@legura1086](https://wordpress.org/support/users/legura1086/). * Please, send these files to us for analysis. The guide is here: [https://cleantalk.org/help/files-analysis](https://cleantalk.org/help/files-analysis) * We will analyze them within 1-2 business days. * Thread Starter [legura1086](https://wordpress.org/support/users/legura1086/) * (@legura1086) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101348) * OK if this files were sent. What can I expect after the analysis? * Thanks * Thread Starter [legura1086](https://wordpress.org/support/users/legura1086/) * (@legura1086) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101381) * And what about the frontend Malware? This is fixed already? * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101529) * You will get our decision if the files are infected or safe. * Warnings about frontends are usually about external links located on your public pages. * If you think that the link is fine simply approve it, if not then delete it. * Thread Starter [legura1086](https://wordpress.org/support/users/legura1086/) * (@legura1086) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101577) * Ok and once you confirm files analized are infected. Do you fix them? I mean what when the solution is not erasing the files? * Thanks * Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/) * (@alexandergull) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101754) * If the plugin can cure these files automatically, it usually does it before you need to send this to analysis. * If you send these files to us, we can tell you are they infected or not. We do not cure files manually. * Thread Starter [legura1086](https://wordpress.org/support/users/legura1086/) * (@legura1086) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13101809) * ok so to be clear, after a file was sent for analysis. Once is detected as infected from cleantalk side there is nothing else to do? I mean do I need to hire another platform/service to fix/cure the infection? * Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/) * (@alexandergull) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13102025) * CleanTalk does not provide services to fix/cure infected files. Excepting malware constructions that can be found by heuristic analysis during the scan process, these files will be cured automatically. * So if the plugin has not fixed the file during the scan and the analysis team tells you that the file is infected you need to find a way to do it using third- party services. * Be well, * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13119863) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Malware warning’ is closed to new replies. * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712) * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/) * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/) * 9 replies * 4 participants * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/malware-warning-7/#post-13119863) * Status: resolved