Support » Fixing WordPress » Malware Issue in my WordPress Website

  • My Website is having malware issue, I tried some security plugins like Wordfence etc but still issue persists. I have a backup of website and when I am restoring it the issue get solved but after sometime again the issue appears… I dont know it is website’s malware issue or my hosting is having any problem. if anyone help me it will be very grateful. I am checking my website on (https://sitecheck.sucuri.net) this website and it is showing malware. please help me.
    Thanks

    The page I need help with: [log in to see the link]

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  • So the scan results show this

    
    Known javascript malware: rogueads.unwanted_ads?1
    
    Malware Found
    {your site url}/404javascript.js
    
    Malware Found
    {your site url}/ru/home/ 
    

    Did you try to login via FTP or cPanel to delete those files?

    Also make sure you update your security plugins, or try different one.

    Update your theme, and make sure all plugins are updated without security issues.

    Contact your hosting provider, letting them know the issue, it might get injected from other site hosting on the same box.

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

Viewing 2 replies - 1 through 2 (of 2 total)
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