Title: Malware – Critical Problems
Last modified: August 31, 2016

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# Malware – Critical Problems

 *  Resolved [Fleetp](https://wordpress.org/support/users/fleetp/)
 * (@fleetp)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/)
 * We received an email advising of critical problems – about 57+ files were involved.
 * * File contains suspected malware URL: /home/*****/public_html/wp-content/wfcache/******.
   com.au_subscribe/~~~~_wfcache.html
 * The file listed for each error was:
    [http://m3c73.fr/templates/beez_20/628bfktq.php?id=1554325](http://m3c73.fr/templates/beez_20/628bfktq.php?id=1554325)
 * Taking Wordfence at face value, we did what we thought was correct at the time
   and deleted the files. Wrong, it crashed our site. Thankfully we had a backup
   from yesterday and were able to restore it.
 * I am a novice. I am expecting that the same will show up in the next overnight
   scan.
 * Can anyone advise what we should have done or the correct action in this case?
 * Thanks,
    Alan.
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/#post-7073422)
 * Hi Alan,
 * Glad to hear you had a backup and were able to restore. I recommend starting 
   with this document from our WordPress Security Fundamentals. It should get you
   going.
 * [https://www.wordfence.com/learn/how-to-clean-a-hacked-website/](https://www.wordfence.com/learn/how-to-clean-a-hacked-website/)
 * -Brian
 *  Thread Starter [Fleetp](https://wordpress.org/support/users/fleetp/)
 * (@fleetp)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/#post-7073428)
 * Thanks Brian, should I not delete these files as it suggests and just “ignore”
   instead?
 * I am expecting the same email notification tomorrow after it automatically does
   an overnight scan. So my main concern is what to do should it say the same again.
   After today my thought is to ignore it.
 * Not had an email from WF like this one in the past – at least not for more than
   2 or 3 issues which are usually for updates so easily managed.
 * I will go through and review the info in your link as well, thanks.
 * Cheers, Alan.
 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/#post-7073443)
 * Alan,
 * Looks like the files are in wfcache. Try turning off cacheing and then reenabling.
   This will empty the cache and rebuild it.
 * -Brian
 *  Thread Starter [Fleetp](https://wordpress.org/support/users/fleetp/)
 * (@fleetp)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/#post-7073450)
 * Cheers, done.
    -Alan.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Malware – Critical Problems’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
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 * 4 replies
 * 2 participants
 * Last reply from: [Fleetp](https://wordpress.org/support/users/fleetp/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/malware-critical-problems/#post-7073450)
 * Status: resolved