Support » Fixing WordPress » [Malware?] Can't remove "reg.ru" malware

  • Hi!

    I manage this domains:

    1. http://desahogada.com (malware affected)
    2. http://foreheadcomedy.com

    Both domains have the same theme and same plugins and are running in a shared hosting plan (Hostgator). But the first is affected by a malware that shows content from “reg.ru”.

    I’ve tried to fix the problem of the first domain doing the following:

    • Deactivating all plugins
    • Deactivating the theme (it works!)
    • Replacing the theme from the 2nd domain to the 1st domain
    • Cleaning the cache
    • Searched the word “reg.ru” in the database and hosting files (nothing found)
    • Installed and run this plugin with a complete scan

    But is still showing the malware message 🙁 The only thing that “fix” the problem is selecting another theme. But I’ve copied and pasted the theme from “foreheadcomedy.com” (with no problems) and, when I replace on “desahogada.com”, it continues showing the malware message.

    I don’t know what else can I do :S

    Can someone help me?

    Thank you so much!

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Viewing 7 replies - 1 through 7 (of 7 total)
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