Title: Malware
Last modified: April 1, 2024

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# Malware

 *  Resolved [csmithFCEdge](https://wordpress.org/support/users/csmithfcedge/)
 * (@csmithfcedge)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/malware-157/)
 * This plugin has been hacked and pushes malware to your website. The issue hasn’t
   been fixed yet.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Wahyu Wardana](https://wordpress.org/support/users/wahyuwardana/)
 * (@wahyuwardana)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/malware-157/#post-17551170)
 * Yes, that’s happened also in my website. Malware will redirect your website to
   another website (ads). I was trying to figure out but unlucky.
 * Please share here If you guys found the malware code to remove it.
 * Thanks
 *  [jeni023](https://wordpress.org/support/users/jeni023/)
 * (@jeni023)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/malware-157/#post-17560250)
 * We are having the same issue. I have deactivated the plugin. Is there a way to
   make sure that the site is safe now that the plugin has been deactivated? Could
   the plugin being compromised have affected other parts of the site?
 *  Plugin Support [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/malware-157/#post-17700315)
 * Hi [@csmithfcedge](https://wordpress.org/support/users/csmithfcedge/)
 * Hi there,
 * We are sorry to hear that you are having this issue. This issue has been addressed
   in our last update and users with the older versions are experiencing this issue,
   we kindly request you to update the plugin to the latest version. The issue occurred
   to those sites who have multisite features enabled. 
 * Please also, check your custom JS/CSS menu under the popup and if you have any
   unknown code, please remove it. Also, please make sure you don’t have any unknown
   admin account on your site.
 * I hope this will help. If you require further assistance or have any additional
   questions, please don’t hesitate to contact us through our support portal. Our
   team is always here to help!
 * [https://help.popup-builder.com/en/](https://help.popup-builder.com/en/)
 * Sincerely,
 *  [VivWebs](https://wordpress.org/support/users/vivwebs/)
 * (@vivwebs)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/malware-157/#post-17732207)
 * I don’t think this is resolved. We are getting malware and we have the latest
   version installed.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Malware’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 4 replies
 * 5 participants
 * Last reply from: [VivWebs](https://wordpress.org/support/users/vivwebs/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/malware-157/#post-17732207)
 * Status: resolved