Title: Malfunction
Last modified: August 21, 2016

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# Malfunction

 *  [Maurizio Spicuglia](https://wordpress.org/support/users/nextart/)
 * (@nextart)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/malfunction-2/)
 * When I access the settings menu for AJAX Contact I can set the General settings
   but cannot seem to access the “SPAM Prevention” ascpects – there are two plain
   text lines showing:
 * General
    Spam Prevention and if i create new forms with some labels ans i try
   to save it i receive this message: Fatal error: Call to undefined function mb_strtolower()
   in…….
 * anyone can help me?
    thanks Maurizio
 * [http://wordpress.org/plugins/ajax-contact/](http://wordpress.org/plugins/ajax-contact/)

Viewing 1 replies (of 1 total)

 *  [renemc](https://wordpress.org/support/users/renemc/)
 * (@renemc)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/malfunction-2/#post-3981590)
 * Has anyone had any luck with this, I had the same problem not being able to access
   the spam prevention tab while on WP 3.5.1 so I figured it was the core files.
 * I’ve updated to wordpress 3.9.1, and while the tab is accessible on one of my
   other installs, the problem still persists with this one. Anyone figure out how
   to solve this issue yet?
 * Thanks,
    Rene

Viewing 1 replies (of 1 total)

The topic ‘Malfunction’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [renemc](https://wordpress.org/support/users/renemc/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/malfunction-2/#post-3981590)
 * Status: not resolved